+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: constant need too restart (/t-constant-need-too-restart)
constant need too restart - toan_ - 2025-09-06
I recently set up my Jellyfin server on windows using the basic installation. I checked the "remote acess" button so i could watch my tv shows on my phone and tv but now everytime i go to watch a show/movie it says "Couldn't connect to the server". The only fix ive found is having to restart the server everytime i want to watching somthing outside of the servers pc. I thought i could just set it a side running constantly and that it would work just fine next to my router but now i have too have it hooked up to a screen with a mouse so i can restart it when i want too watch something. It isn't that big of a deal but it would be nice if it could just sit there. Im sorry if this is an easy fix but i couldnt find a clear answer to my problem.
Im running jellyfin version 10.10.7
Im just running it asthe desktop app not with docker or anything like that.Im pretty sure its when a client isn’t actively using the server for awhile
It might be after i update the metadata but i don't think that's the case.
This might be relavant since its with networks (im not that technical);
The server pc is hooked up to ethernet to a mesh router that i use as my main wifi.
RE: constant need too restart - ani_fati - 2025-09-29
Sounds like the Jellyfin server might be going to sleep or the network connection is dropping when idle. Try setting your Windows PC to never sleep and disable any power-saving settings for the network adapter. Also, make sure Jellyfin is added as an exception in your firewall. That usually fixes remote access issues like this.
RE: constant need too restart - 34626 - 2025-09-29
Welcome to the forum :-D
It could sound like Windows is running in balance / power saving mode - Could you share more about your machines setup? Do you use external drives, internal drives?
Have you configured Windows as a desktop machine just or have you configured it to act as a 24/7 server?