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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: FFMPEG (/t-ffmpeg--13680)
FFMPEG - Jobuddy - 2025-09-12
Hello,
I have a problem that I can not start Jellyfin if there is a path set to FFMPEG.
I tried adding to system env variables:
JELLYFIN_FFMPEG = C:\Program Files\Jellyfin\Server\ffmpeg.exe
JELLYFIN_FFPROBE = C:\Program Files\Jellyfin\Server\ffprobe.exe
He also tries to launch them, but the log says: The System can not find this file. (Log is attached as .txt)
I know that the easy fix would be to remove FFMPEG from the path, but that is sadly not a viable option for me.
Can anyone please help me?
Kind regards
JoBuddy
RE: FFMPEG - IndianaLarry - 2025-09-18
First of all, it looks like there are multiple runs stored in this file. This is not obvious advice, but you may want to consider deleted the log before you debug, so we only have one run to look at.
With that said, it seems that something is not being found. For troubleshooting purposes, try opening up Powershell, running each the following commands, and reporting back what you get.
Code:
dir /Q "C:\Program Files\Jellyfin\Server"
dir /Q "C:\WINDOWS\system32"
"C:\Program Files\Jellyfin\Server\ffmpeg.exe" -LThe first two will give us some statistics on the files within your two paths (most notably, ownership permissions). The third tests the ffmpeg executable itself, to see that it actually runs.