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+--- Thread: Playback Error (/t-playback-error--13733)
Playback Error - socean - 2025-09-17
Been using Jellyfin for a while with no issues, but recently some movies and shows have started coming up with a playback error when I try to watch them. I think it's an issue with transcoding because I can see ffmpeg errors in the logs, but not 100% sure. A few times when I restarted jellyfin from docker it started working again, but then later stopped. There were other things I did between rebooting though, like turning off hardware acceleration, but then it stopped working again even when that setting was off. Logs from just after a playback error are in the pastebin link.
https://pastebin.com/eu5DDsA4
Jellyfin Version: 10.10.7
Installation Method: Docker Compose (https://hub.docker.com/r/linuxserver/jellyfin)
Platform: Ubuntu 24.04.3
System:
HP EliteDesk 800 G2 SFF
Intel i5 6500
Intel HD Graphics 530
RE: Playback Error - socean - 2025-09-18
UPDATE: It appears it has something to do with hardware acceleration, it typically starts working after hardware acceleration is turned off, but then later stops working again. Could it just be the hardware isn't powerful enough and sometimes fails?
RE: Playback Error - theguymadmax - 2025-09-18
What transcode settings do you have? Also, can you post your docker compose file?
RE: Playback Error - socean - 2025-09-18
(2025-09-18, 03:42 AM)theguymadmax Wrote: What transcode settings do you have? Also, can you post your docker compose file?
Currently hardware acceleration off, and not allowing HEVC or AV1 encoding. When I had ha on was using Intel QuickSync with enable hardware encoding ticked.
Docker compose file: https://pastebin.com/Csqv6QJj