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no embedded subtitles/captions for TV Everywhere recordings - Printable Version

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no embedded subtitles/captions for TV Everywhere recordings - wjcarpenter - 2025-09-22

I'm accessing TV Everywhere through the usual Channels DVR scheme. The stream reference looks like "http://mychannelsserver:8089/devices/ANY/channels/6760/stream.mpg?format=ts" for channel 6760 in my environment.

It works fine except for the subtitles/close captions. They do not show up in the Jellyfin web client or the Jellyfin android client on my phone or Google TV. The embedded closed captions are definitely there. I can take a recording and play it in a variety of other players (Channels, emby, VLC) with the captions available as expected.

FWIW, emby on android used to have this problem, but they fixed it somehow. https://emby.media/community/index.php?/topic/128387-missing-subtitles-on-android-client-for-tv-everywhere-shows/

If anyone would like to troubleshoot this, I can share a short TVE recording that demonstrates the problem.