+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: SOLVED: Cannot Create New Account After Several Re-Installs (/t-solved-cannot-create-new-account-after-several-re-installs)
Cannot Create New Account After Several Re-Installs - unboundkronic - 2025-09-25
I have been attempting to create a new jellyfin account for the past hour on Ubunu with no luck.
As dreaded pirate recommended, I changed the startup wizard to false, cleared cookies and cache, and tried opening the browser on an incognito window. It still prompts me to login.
I used the following commands to uninstall/reinstall:
sudo apt purge jellyfin
sudo apt autoremove
sudo apt clean
RESTARTED UBUNTU
wget -O- https://repo.jellyfin.org/install-debuntu.sh | sudo bash
Does anyone know a solution?
RE: Cannot Create New Account After Several Re-Installs - theguymadmax - 2025-09-25
You may need to delete the program data folder after uninstalling if you want to start fresh:
sudo rm -rf /var/lib/jellyfin
sudo rm -rf /etc/jellyfin
sudo rm -rf /var/log/jellyfin
Then reinstall using the script.
RE: Cannot Create New Account After Several Re-Installs - unboundkronic - 2025-09-25
(2025-09-25, 04:20 PM)theguymadmax Wrote: You may need to delete the program data folder after uninstalling if you want to start fresh:
sudo rm -rf /var/lib/jellyfin
sudo rm -rf /etc/jellyfin
sudo rm -rf /var/log/jellyfin
Then reinstall using the script.
I will try this now and get back with you.
RE: Cannot Create New Account After Several Re-Installs - unboundkronic - 2025-09-25
(2025-09-25, 04:20 PM)theguymadmax Wrote: You may need to delete the program data folder after uninstalling if you want to start fresh:
sudo rm -rf /var/lib/jellyfin
sudo rm -rf /etc/jellyfin
sudo rm -rf /var/log/jellyfin
Then reinstall using the script.
This ended up working, thank you!