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+--- Thread: HDR content not directly playing on capable LG TV (/t-hdr-content-not-directly-playing-on-capable-lg-tv)
HDR content not directly playing on capable LG TV - RJK - 2025-09-28
Hi,
Since last year, I am having issues playing HDR content on my OLED55C7V-Z LG TV from 2017. This all started around July 1st of 2024 when I updated my Jellyfin server and/or updated my TV's operating system. I can't remember exactly what I did at the time. I was able to play HDR content before with Jelyyfin, but after July 1st, it was not possible anymore. TV specs: https://www.lg.com/uk/tvs-soundbars/smart-tvs/oled55c7v/
My server is an ancient pc, around 15 years old with a Intel® Celeron® CPU G530 @ 2.40GHz processor. My media library is set up in such a way that transcoding is not required. All content should be able to be directly played on my TV. The strange thing is that I have installed Emby on the same server and it can directly play 4K HDR content without any problems. Server specs: https://pastebin.com/VVik143k
I will provide two examples of TV shows. Episodes Anjin and Seventh Man. Both can be played directly with Emby, both need transcoding with Jellyfin.
Logs:
Jellyfin: https://pastebin.com/2K7utzGN
Anjin: https://pastebin.com/5JjfBCSg
Seventh Man: https://pastebin.com/XskvBV7t
Emby: https://pastebin.com/beua02b6
Things I have tried:
- Setting up media server from scratch
- Restore factory settings on TV
- Change internet quality to different settings on my TV
- Toggle “Prefer fMP4-HLS Media Container” on and off
I just can't figure out what causes Jellyfin to not be able to play HDR content directly. I have another LG TV, a 43NANO793NE and it can play HDR content with Jellyfin. Any ideas?