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+--- Thread: Crashing on Roku app with 10.11.0 (/t-crashing-on-roku-app-with-10-11-0)
Crashing on Roku app with 10.11.0 - joeholmes1164 - 2025-10-22
I have this TV:
TCL 6 Series/R655 2022 QLED Review (55R655, 65R655, 75R655, 85R655) - RTINGS.com
In the past I have been able to play 4K UHD content on my TV. I stream with my high end PC as the server. For some reason I can't play any 4K content that has Dolby Vision attached now. All my files are MKV. In the past the DV would just revert to HDR or HDR10 or whatever, now it just crashes and will not play at all. I didn't change any settings on my Jellyfin server and I have no idea what's going on or why. I can still play all regular 1080p content.
Here is a log from just now when I tried to launch Back to the Future in 4K:
Code:
{"Protocol":0,"Id":"30e86a6ac427bf5accd366ee282fce4d","Path":"D:\\Movies\\4K Movies\\Back To The Future (1985)\\Back To The Future (1985).mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":72712738323,"Name":"Back To The Future (1985)","IsRemote":false,"ETag":"0b2af7403408f5356330eec9ffe4fc69","RunTimeTicks":69623040000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"hevc","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":"bt2020nc","ColorTransfer":"smpte2084","ColorPrimaries":"bt2020","DvVersionMajor":1,"DvVersionMinor":0,"DvProfile":7,"DvLevel":6,"RpuPresentFlag":1,"ElPresentFlag":1,"BlPresentFlag":1,"DvBlSignalCompatibilityId":6,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"Hdr10PlusPresentFlag":null,"VideoRange":2,"VideoRangeType":8,"VideoDoViTitle":"Dolby Vision Profile 7.6 (HDR10)","AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"4K HEVC Dolby Vision Profile 7.6 (HDR10)","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":83550202,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":2160,"Width":3840,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"ReferenceFrameRate":23.976025,"Profile":"Main 10","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":153,"IsAnamorphic":false},{"Codec":"truehd","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Surround 7.1","Hdr10PlusPresentFlag":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Surround 7.1 - English - TRUEHD - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"7.1","BitRate":4213261,"BitDepth":24,"RefFrames":null,"PacketLength":null,"Channels":8,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"ac3","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Surround 5.1","Hdr10PlusPresentFlag":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Surround 5.1 - English - Dolby Digital","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":448000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"ac3","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Stereo","Hdr10PlusPresentFlag":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Stereo - English - Dolby Digital","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"stereo","BitRate":192000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"ac3","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Stereo","Hdr10PlusPresentFlag":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Stereo - English - Dolby Digital","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"stereo","BitRate":192000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":4,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":88595463,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}
ffmpeg -analyzeduration 200M -probesize 1G -readrate 10 -fflags +genpts -f matroska -i file:"D:\Movies\4K Movies\Back To The Future (1985)\Back To The Future (1985).mkv" -map_metadata -1 -map_chapters -1 -threads 8 -map 0:0 -map 0:2 -map -0:s -codec:v:0 copy -tag:v:0 hvc1 -bsf:v hevc_mp4toannexb,hevc_metadata=remove_dovi=1 -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "D:\Movies\Transcoding\854fefdc3f1837e98cd0ebd797577290%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "D:\Movies\Transcoding\854fefdc3f1837e98cd0ebd797577290.m3u8"
ffmpeg version 7.1.2-Jellyfin Copyright (c) 2000-2025 the FFmpeg developers
built with clang version 21.1.1
configuration: --cc=clang --pkg-config-flags=--static --extra-cflags=-I/clang64/ffbuild/include --extra-ldflags=-L/clang64/ffbuild/lib --prefix=/clang64/ffbuild/jellyfin-ffmpeg --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --enable-lto=thin --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-d3d12va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 59. 39.100 / 59. 39.100
libavcodec 61. 19.101 / 61. 19.101
libavformat 61. 7.100 / 61. 7.100
libavdevice 61. 3.100 / 61. 3.100
libavfilter 10. 4.100 / 10. 4.100
libswscale 8. 3.100 / 8. 3.100
libswresample 5. 3.100 / 5. 3.100
libpostproc 58. 3.100 / 58. 3.100
[matroska,webm @ 000001e47f6e1c40] Invalid Block Addition value 0x0 for unknown Block Addition Mapping type 68766345, name ""
Input #0, matroska,webm, from 'file:D:\Movies\4K Movies\Back To The Future (1985)\Back To The Future (1985).mkv':
Metadata:
title : Back to the Future
encoder : libmakemkv v1.17.7 (1.3.10/1.5.2) win(x64-release)
creation_time : 2024-07-25T16:40:49.000000Z
Duration: 01:56:02.30, start: 0.000000, bitrate: 83550 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 253.211292
Metadata:
title : Chapter 01
Chapter #0:1: start 253.211292, end 407.281875
Metadata:
title : Chapter 02
Chapter #0:2: start 407.281875, end 704.870833
Metadata:
title : Chapter 03
Chapter #0:3: start 704.870833, end 1084.166417
Metadata:
title : Chapter 04
Chapter #0:4: start 1084.166417, end 1692.273917
Metadata:
title : Chapter 05
Chapter #0:5: start 1692.273917, end 1890.597042
Metadata:
title : Chapter 06
Chapter #0:6: start 1890.597042, end 2320.568250
Metadata:
title : Chapter 07
Chapter #0:7: start 2320.568250, end 2481.979500
Metadata:
title : Chapter 08
Chapter #0:8: start 2481.979500, end 2873.370500
Metadata:
title : Chapter 09
Chapter #0:9: start 2873.370500, end 3353.058042
Metadata:
title : Chapter 10
Chapter #0:10: start 3353.058042, end 3529.859667
Metadata:
title : Chapter 11
Chapter #0:11: start 3529.859667, end 3916.746167
Metadata:
title : Chapter 12
Chapter #0:12: start 3916.746167, end 4600.304042
Metadata:
title : Chapter 13
Chapter #0:13: start 4600.304042, end 4814.309500
Metadata:
title : Chapter 14
Chapter #0:14: start 4814.309500, end 5243.321417
Metadata:
title : Chapter 15
Chapter #0:15: start 5243.321417, end 5471.841375
Metadata:
title : Chapter 16
Chapter #0:16: start 5471.841375, end 6100.552792
Metadata:
title : Chapter 17
Chapter #0:17: start 6100.552792, end 6401.436708
Metadata:
title : Chapter 18
Chapter #0:18: start 6401.436708, end 6684.511167
Metadata:
title : Chapter 19
Chapter #0:19: start 6684.511167, end 6962.304000
Metadata:
title : Chapter 20
Stream #0:0(eng): Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x2160 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn
Metadata:
BPS-eng : 78447990
DURATION-eng : 01:56:02.288666666
NUMBER_OF_FRAMES-eng: 166928
NUMBER_OF_BYTES-eng: 68272187959
SOURCE_ID-eng : 001011
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.7 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-07-25 16:40:49
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Side data:
DOVI configuration record: version: 1.0, profile: 7, level: 6, rpu flag: 1, el flag: 1, bl flag: 1, compatibility id: 6, compression: 0
Stream #0:1(eng): Audio: truehd (Dolby TrueHD + Dolby Atmos), 48000 Hz, 7.1, s32 (24 bit) (default)
Metadata:
title : Surround 7.1
BPS-eng : 4213261
DURATION-eng : 01:56:02.289166666
NUMBER_OF_FRAMES-eng: 8354747
NUMBER_OF_BYTES-eng: 3666743090
SOURCE_ID-eng : 001100
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.7 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-07-25 16:40:49
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:2(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 448 kb/s
Metadata:
title : Surround 5.1
BPS-eng : 448000
DURATION-eng : 01:56:02.304000000
NUMBER_OF_FRAMES-eng: 217572
NUMBER_OF_BYTES-eng: 389889024
SOURCE_ID-eng : 001100
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.7 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-07-25 16:40:49
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:3(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
Metadata:
title : Stereo
BPS-eng : 192000
DURATION-eng : 01:56:02.336000000
NUMBER_OF_FRAMES-eng: 217573
NUMBER_OF_BYTES-eng: 167096064
SOURCE_ID-eng : 001103
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.7 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-07-25 16:40:49
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:4(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
Metadata:
title : Stereo
BPS-eng : 192000
DURATION-eng : 01:56:02.336000000
NUMBER_OF_FRAMES-eng: 217573
NUMBER_OF_BYTES-eng: 167096064
SOURCE_ID-eng : 001104
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.7 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-07-25 16:40:49
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:5(eng): Subtitle: hdmv_pgs_subtitle (pgssub), 1920x1080
Metadata:
BPS-eng : 44095
DURATION-eng : 01:51:18.943104166
NUMBER_OF_FRAMES-eng: 3555
NUMBER_OF_BYTES-eng: 36813745
SOURCE_ID-eng : 0012A0
_STATISTICS_WRITING_APP-eng: MakeMKV v1.17.7 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2024-07-25 16:40:49
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream mapping:
Stream #0:0 -> #0:0 (copy)
Stream #0:2 -> #0:1 (copy)
Output #0, hls, to 'D:\Movies\Transcoding\854fefdc3f1837e98cd0ebd797577290.m3u8':
Metadata:
encoder : Lavf61.7.100
Stream #0:0: Video: hevc (Main 10) (hvc1 / 0x31637668), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x2160 [SAR 1:1 DAR 16:9], q=2-31, 23.98 fps, 23.98 tbr, 90k tbn
Stream #0:1: Audio: ac3, 48000 Hz, 5.1(side), fltp, 448 kb/s
Press [q] to stop, [?] for help
frame= 130 fps=0.0 q=-1.0 size=N/A time=00:00:00.00 bitrate=N/A speed= 0x
[hls @ 000001e4015c4000] Opening 'D:\Movies\Transcoding\854fefdc3f1837e98cd0ebd7975772900.ts' for writing
frame= 252 fps=248 q=-1.0 size=N/A time=00:00:05.08 bitrate=N/A speed=5.01x
[hls @ 000001e4015c4000] Opening 'D:\Movies\Transcoding\854fefdc3f1837e98cd0ebd7975772901.ts' for writing
frame= 376 fps=246 q=-1.0 size=N/A time=00:00:10.26 bitrate=N/A speed=6.72x
[hls @ 000001e4015c4000] Opening 'D:\Movies\Transcoding\854fefdc3f1837e98cd0ebd7975772902.ts' for writing
frame= 497 fps=244 q=-1.0 size=N/A time=00:00:15.30 bitrate=N/A speed=7.52x
[hls @ 000001e4015c4000] Opening 'D:\Movies\Transcoding\854fefdc3f1837e98cd0ebd7975772903.ts' for writing
frame= 619 fps=243 q=-1.0 size=N/A time=00:00:20.39 bitrate=N/A speed=8.02x
frame= 735 fps=241 q=-1.0 size=N/A time=00:00:25.23 bitrate=N/A speed=8.29x
[hls @ 000001e4015c4000] Opening 'D:\Movies\Transcoding\854fefdc3f1837e98cd0ebd7975772904.ts' for writing
[q] command received. Exiting.
[hls @ 000001e4015c4000] Opening 'D:\Movies\Transcoding\854fefdc3f1837e98cd0ebd7975772905.ts' for writing
[out#0/hls @ 000001e47f6d7280] video:164477KiB audio:1964KiB subtitle:0KiB other streams:0KiB global headers:1KiB muxing overhead: unknown
frame= 862 fps=240 q=-1.0 Lsize=N/A time=00:00:30.52 bitrate=N/A speed=8.51x RE: Crashing on Roku app with 10.11.0 - 1hitsong - 2025-10-22
Does your username on your Jellyfin server have a space in it?
RE: Crashing on Roku app with 10.11.0 - joeholmes1164 - 2025-10-22
(Yesterday, 12:19 PM)1hitsong Wrote: Does your username on your Jellyfin server have a space in it?
No