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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Playback Transcode Error (/t-playback-transcode-error)
Playback Transcode Error - 3titter - 2025-10-31
I recently decided to migrate my TrueNas Scale server to a more current version of the OS (currently on Fangtooth 25.04 if that matters) which meant migrating from my TrueCharts instance of Jellyfin to the TrueNas official. The 10.10.x version of JF had been working perfectly. But since the change over to the official app (10.11.1) I have been having issues with anything that involves a transcode giving a playback error shortly after starting to play. I have an AMD 5600G CPU with Radeon graphic integration. Below is a log from a recent playback error.
Code:
{"Protocol":0,"Id":"9f4057416facff76cf14b6ae05ffc799","Path":"/center/movies/This Is the End (2013)/This Is the End (2013) {imdb-tt1245492} [Bluray-1080p][DTS 5.1][x264]-SPARKS.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":8212418752,"Name":"This Is the End (2013) {imdb-tt1245492} [Bluray-1080p][DTS 5.1][x264]-SPARKS","IsRemote":false,"ETag":"faebf117455d48c0c2fcdc58caa6ace2","RunTimeTicks":64013980000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"h264","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"X264","Hdr10PlusPresentFlag":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"X264 - 1080p - H264 - SDR","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"ChannelLayout":null,"BitRate":10263281,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":808,"Width":1920,"AverageFrameRate":23.975986,"RealFrameRate":23.975986,"ReferenceFrameRate":23.975986,"Profile":"High","Type":1,"AspectRatio":"2.40:1","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":false},{"Codec":"dts","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"DTS","Hdr10PlusPresentFlag":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"DTS - English - 5.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":1536000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":"DTS","Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"subrip","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"English","Hdr10PlusPresentFlag":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"English - SUBRIP","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":0,"Width":0,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"subrip","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"English","Hdr10PlusPresentFlag":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"English - SUBRIP","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":0,"Width":0,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":11799281,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}
/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:04:48.000 -f matroska -init_hw_device drm=dr:/dev/dri/renderD128 -init_hw_device vaapi=va@dr -init_hw_device vulkan=vk@dr -filter_hw_device vk -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:"/center/movies/This Is the End (2013)/This Is the End (2013) {imdb-tt1245492} [Bluray-1080p][DTS 5.1][x264]-SPARKS.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_vaapi -rc_mode VBR -b:v 10000000 -maxrate 10000000 -bufsize 20000000 -profile:v:0 high -sei -a53_cc -force_key_frames:0 "expr:gte(t,n_forced*6)" -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_vaapi=format=nv12" -codec:a:0 ac3 -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 48 -hls_segment_filename "/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d1%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d1.m3u8"
ffmpeg version 7.1.2-Jellyfin Copyright (c) 2000-2025 the FFmpeg developers
built with gcc 14 (Debian 14.2.0-19)
configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 59. 39.100 / 59. 39.100
libavcodec 61. 19.101 / 61. 19.101
libavformat 61. 7.100 / 61. 7.100
libavdevice 61. 3.100 / 61. 3.100
libavfilter 10. 4.100 / 10. 4.100
libswscale 8. 3.100 / 8. 3.100
libswresample 5. 3.100 / 5. 3.100
libpostproc 58. 3.100 / 58. 3.100
amdgpu: os_same_file_description couldn't determine if two DRM fds reference the same file description.
If they do, bad things may happen!
Input #0, matroska,webm, from 'file:/center/movies/This Is the End (2013)/This Is the End (2013) {imdb-tt1245492} [Bluray-1080p][DTS 5.1][x264]-SPARKS.mkv':
Metadata:
encoder : libebml v1.3.0 + libmatroska v1.4.0
creation_time : 2013-09-13T23:47:12.000000Z
Duration: 01:46:41.40, start: 0.000000, bitrate: 10263 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 350.392000
Metadata:
title : 00:00:00.000
Chapter #0:1: start 350.392000, end 732.732000
Metadata:
title : 00:05:50.392
Chapter #0:2: start 732.732000, end 1057.598000
Metadata:
title : 00:12:12.732
Chapter #0:3: start 1057.598000, end 1429.011000
Metadata:
title : 00:17:37.598
Chapter #0:4: start 1429.011000, end 1763.637000
Metadata:
title : 00:23:49.011
Chapter #0:5: start 1763.637000, end 2307.847000
Metadata:
title : 00:29:23.637
Chapter #0:6: start 2307.847000, end 2676.716000
Metadata:
title : 00:38:27.847
Chapter #0:7: start 2676.716000, end 2956.328000
Metadata:
title : 00:44:36.716
Chapter #0:8: start 2956.328000, end 3555.594000
Metadata:
title : 00:49:16.328
Chapter #0:9: start 3555.594000, end 3963.001000
Metadata:
title : 00:59:15.594
Chapter #0:10: start 3963.001000, end 4365.319000
Metadata:
title : 01:06:03.001
Chapter #0:11: start 4365.319000, end 4764.969000
Metadata:
title : 01:12:45.319
Chapter #0:12: start 4764.969000, end 5181.343000
Metadata:
title : 01:19:24.969
Chapter #0:13: start 5181.343000, end 5597.967000
Metadata:
title : 01:26:21.343
Chapter #0:14: start 5597.967000, end 5861.773000
Metadata:
title : 01:33:17.967
Chapter #0:15: start 5861.773000, end 6401.398000
Metadata:
title : 01:37:41.773
Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x808, SAR 1:1 DAR 240:101, 23.98 fps, 23.98 tbr, 1k tbn (default)
Metadata:
title : X264
Stream #0:1(eng): Audio: dts (dca) (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
Metadata:
title : DTS
Stream #0:2(eng): Subtitle: subrip (srt)
Metadata:
title : English
Stream #0:3(eng): Subtitle: subrip (srt)
Metadata:
title : English
Stream mapping:
Stream #0:0 -> #0:0 (h264 (native) -> h264 (h264_vaapi))
Stream #0:1 -> #0:1 (dts (dca) -> ac3 (native))
Press [q] to stop, [?] for help
Output #0, hls, to '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d1.m3u8':
Metadata:
encoder : Lavf61.7.100
Stream #0:0: Video: h264 (High), vaapi(tv, bt709, progressive), 1920x808 [SAR 1:1 DAR 240:101], q=2-31, 10000 kb/s, 23.98 fps, 90k tbn (default)
Metadata:
encoder : Lavc61.19.101 h264_vaapi
Stream #0:1: Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
Metadata:
encoder : Lavc61.19.101 ac3
frame= 95 fps=0.0 q=-0.0 size=N/A time=00:00:00.00 bitrate=N/A speed= 0x
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d148.ts' for writing
frame= 216 fps=216 q=-0.0 size=N/A time=00:00:05.04 bitrate=N/A speed=5.05x
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d149.ts' for writing
frame= 345 fps=230 q=-0.0 size=N/A time=00:00:10.42 bitrate=N/A speed=6.95x
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d150.ts' for writing
frame= 471 fps=235 q=-0.0 size=N/A time=00:00:15.68 bitrate=N/A speed=7.84x
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d151.ts' for writing
frame= 596 fps=238 q=-0.0 size=N/A time=00:00:20.89 bitrate=N/A speed=8.36x
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d152.ts' for writing
frame= 726 fps=242 q=-0.0 size=N/A time=00:00:26.31 bitrate=N/A speed=8.77x
frame= 848 fps=242 q=-0.0 size=N/A time=00:00:31.40 bitrate=N/A speed=8.97x
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d153.ts' for writing
frame= 969 fps=242 q=-0.0 size=N/A time=00:00:36.45 bitrate=N/A speed=9.11x
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d154.ts' for writing
frame= 1099 fps=244 q=-0.0 size=N/A time=00:00:41.87 bitrate=N/A speed= 9.3x
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d155.ts' for writing
frame= 1222 fps=244 q=-0.0 size=N/A time=00:00:47.00 bitrate=N/A speed= 9.4x
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d156.ts' for writing
frame= 1351 fps=246 q=-0.0 size=N/A time=00:00:52.38 bitrate=N/A speed=9.52x
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d157.ts' for writing
frame= 1474 fps=246 q=-0.0 size=N/A time=00:00:57.51 bitrate=N/A speed=9.58x
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d158.ts' for writing
frame= 1597 fps=246 q=-0.0 size=N/A time=00:01:02.64 bitrate=N/A speed=9.64x
[q] command received. Exiting.
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d159.ts' for writing
[hls @ 0x7f5ed9cc5c80] Opening '/cache/transcodes/5f5cab3e86732e2d65366cd64fb676d160.ts' for writing
[out#0/hls @ 0x7f5ed9debb00] video:88355KiB audio:5662KiB subtitle:0KiB other streams:0KiB global headers:0KiB muxing overhead: unknown
frame= 1736 fps=246 q=-0.0 Lsize=N/A time=00:01:08.44 bitrate=N/A speed=9.71x