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+---- Thread: TV show does not show selectable seasons and causes scanning issues (/t-tv-show-does-not-show-selectable-seasons-and-causes-scanning-issues)
TV show does not show selectable seasons and causes scanning issues - quixotic120 - 2025-11-07
I have scanned in a TV show and it is correctly identified. However, when viewed through the WebUI or any client app I can only see "next up" and the display of "seasons" never appears like it does for other shows.
Additionally my primary viewing platform is a coreelec box via kodi for jellyfin and this specific show causes library scans to hang indefinitely. I understand this is an issue beyond the scope of this forum but I think this is the root cause of the issue.
Folder structure for the show is as follows
/data/tv/show
/show/season 1
/season 1/Show Name - S01E01.mkv
etc.
And as a result the metadata appears correct from the automated library scan using thetvdb as a provider - episode names and descriptions are correct, images are correct, etc. I can only see the next episode up through the web view but I can browse the rest of the episodes in the season to see they are also correct when viewing the detail here.
I can view the rest of the seasons in metadata manager to see the series scanned in correctly for the most part - some seasons stay stuck on "loading". I assume this is part of the issue. When opening the offending seasons in the metadata manager I get this in the log. it appears to trigger consistently with opening offending seasons (either expanding episodes or clicking on the season category folder) but I am not sure if related:
Code:
[2025-11-07 16:42:57.021 -05:00] [ERR] [81] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/Users/504233f6a9424deb8c12e4d7851a81b8/Items".
System.NullReferenceException: Object reference not set to an instance of an object.
at MediaBrowser.Controller.Entities.TV.Season.GetItemsInternal(InternalItemsQuery query)
at Jellyfin.Api.Controllers.ItemsController.GetItems(Nullable`1 userId, String maxOfficialRating, Nullable`1 hasThemeSong, Nullable`1 hasThemeVideo, Nullable`1 hasSubtitles, Nullable`1 hasSpecialFeature, Nullable`1 hasTrailer, Nullable`1 adjacentTo, Nullable`1 indexNumber, Nullable`1 parentIndexNumber, Nullable`1 hasParentalRating, Nullable`1 isHd, Nullable`1 is4K, LocationType[] locationTypes, LocationType[] excludeLocationTypes, Nullable`1 isMissing, Nullable`1 isUnaired, Nullable`1 minCommunityRating, Nullable`1 minCriticRating, Nullable`1 minPremiereDate, Nullable`1 minDateLastSaved, Nullable`1 minDateLastSavedForUser, Nullable`1 maxPremiereDate, Nullable`1 hasOverview, Nullable`1 hasImdbId, Nullable`1 hasTmdbId, Nullable`1 hasTvdbId, Nullable`1 isMovie, Nullable`1 isSeries, Nullable`1 isNews, Nullable`1 isKids, Nullable`1 isSports, Guid[] excludeItemIds, Nullable`1 startIndex, Nullable`1 limit, Nullable`1 recursive, String searchTerm, SortOrder[] sortOrder, Nullable`1 parentId, ItemFields[] fields, BaseItemKind[] excludeItemTypes, BaseItemKind[] includeItemTypes, ItemFilter[] filters, Nullable`1 isFavorite, MediaType[] mediaTypes, ImageType[] imageTypes, ItemSortBy[] sortBy, Nullable`1 isPlayed, String[] genres, String[] officialRatings, String[] tags, Int32[] years, Nullable`1 enableUserData, Nullable`1 imageTypeLimit, ImageType[] enableImageTypes, String person, Guid[] personIds, String[] personTypes, String[] studios, String[] artists, Guid[] excludeArtistIds, Guid[] artistIds, Guid[] albumArtistIds, Guid[] contributingArtistIds, String[] albums, Guid[] albumIds, Guid[] ids, VideoType[] videoTypes, String minOfficialRating, Nullable`1 isLocked, Nullable`1 isPlaceHolder, Nullable`1 hasOfficialRating, Nullable`1 collapseBoxSetItems, Nullable`1 minWidth, Nullable`1 minHeight, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 is3D, SeriesStatus[] seriesStatus, String nameStartsWithOrGreater, String nameStartsWith, String nameLessThan, Guid[] studioIds, Guid[] genreIds, Boolean enableTotalRecordCount, Nullable`1 enableImages)
at Jellyfin.Api.Controllers.ItemsController.GetItemsByUserIdLegacy(Guid userId, String maxOfficialRating, Nullable`1 hasThemeSong, Nullable`1 hasThemeVideo, Nullable`1 hasSubtitles, Nullable`1 hasSpecialFeature, Nullable`1 hasTrailer, Nullable`1 adjacentTo, Nullable`1 parentIndexNumber, Nullable`1 hasParentalRating, Nullable`1 isHd, Nullable`1 is4K, LocationType[] locationTypes, LocationType[] excludeLocationTypes, Nullable`1 isMissing, Nullable`1 isUnaired, Nullable`1 minCommunityRating, Nullable`1 minCriticRating, Nullable`1 minPremiereDate, Nullable`1 minDateLastSaved, Nullable`1 minDateLastSavedForUser, Nullable`1 maxPremiereDate, Nullable`1 hasOverview, Nullable`1 hasImdbId, Nullable`1 hasTmdbId, Nullable`1 hasTvdbId, Nullable`1 isMovie, Nullable`1 isSeries, Nullable`1 isNews, Nullable`1 isKids, Nullable`1 isSports, Guid[] excludeItemIds, Nullable`1 startIndex, Nullable`1 limit, Nullable`1 recursive, String searchTerm, SortOrder[] sortOrder, Nullable`1 parentId, ItemFields[] fields, BaseItemKind[] excludeItemTypes, BaseItemKind[] includeItemTypes, ItemFilter[] filters, Nullable`1 isFavorite, MediaType[] mediaTypes, ImageType[] imageTypes, ItemSortBy[] sortBy, Nullable`1 isPlayed, String[] genres, String[] officialRatings, String[] tags, Int32[] years, Nullable`1 enableUserData, Nullable`1 imageTypeLimit, ImageType[] enableImageTypes, String person, Guid[] personIds, String[] personTypes, String[] studios, String[] artists, Guid[] excludeArtistIds, Guid[] artistIds, Guid[] albumArtistIds, Guid[] contributingArtistIds, String[] albums, Guid[] albumIds, Guid[] ids, VideoType[] videoTypes, String minOfficialRating, Nullable`1 isLocked, Nullable`1 isPlaceHolder, Nullable`1 hasOfficialRating, Nullable`1 collapseBoxSetItems, Nullable`1 minWidth, Nullable`1 minHeight, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 is3D, SeriesStatus[] seriesStatus, String nameStartsWithOrGreater, String nameStartsWith, String nameLessThan, Guid[] studioIds, Guid[] genreIds, Boolean enableTotalRecordCount, Nullable`1 enableImages)
at lambda_method5160(Closure, Object, Object[])
at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
--- End of stack trace from previous location ---
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
--- End of stack trace from previous location ---
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync()
--- End of stack trace from previous location ---
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
at Jellyfin.Api.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
at Jellyfin.Api.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
at Jellyfin.Api.Middleware.IPBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
at Jellyfin.Api.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
at Jellyfin.Api.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
at Jellyfin.Api.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
at Jellyfin.Api.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
at Jellyfin.Api.Middleware.ExceptionMiddleware.Invoke(HttpContext context)I have tried refreshing the metadata and replacing all and that did not help. This is also on a relatively fresh install of jellyfin - 10.11 had me switch to a fresh DB and rebuild from scratch for other reasons. running within docker on unraid, if that matters, using the linuxserver.io image.