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+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: General Questions (https://forum.jellyfin.org/f-general-questions)
+--- Thread: App Player controls disappear when cast (/t-app-player-controls-disappear-when-cast)
App Player controls disappear when cast - Axel Kah - 2025-11-17
Hello! Here's my issue, hope someone brings some light on it;
When I cast any content to my Android TV or another TV with Chromecast (Google Cast) from the Android app, the playback controls on the app randomly disappear. When this happens, I can’t pause, rewind, fast-forward, change the audio track, or switch subtitles. It gets pretty frustrating.
Is this a known issue, or is it just me?
My Jellyfin server is running on a TrueNAS Scale machine inside a Docker container, and it’s exposed to the internet through Nginx Proxy Manager using DuckDNS. Both the server and the Android app are on the latest version.
This problem has been happening ever since I started using Jellyfin back in February. Any ideas?
Server: 10.11.2 Version: 1.2.16
Android App: 2.6.3
Playback log when the issue happened:
Code:
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/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:00:09.000 -f matroska -init_hw_device cuda=cu:0 -filter_hw_device cu -i file:"/mnt/apool/media/peliculas/Bumblebee (2018) [MicroHD.1080p][Dual.AC3.5.1.ES-EN][Subs.ES-EN]/Bumblebee (2018) [MicroHD.1080p][Dual.AC3.5.1.ES-EN][Subs.ES-EN].mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:2 -codec:v:0 hevc_nvenc -tag:v:0 hvc1 -preset p1 -b:v 5031151 -maxrate 5031151 -bufsize 10062302 -profile:v:0 main -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,min(3840\,2160*a))/2)*2:trunc(min(max(iw/a\,ih)\,min(3840/a\,2160))/2)*2,format=yuv420p,subtitles=f='/config/data/subtitles/b7/b76e8902-3cbb-5d5f-67f9-f29f3932de2a/3.ass':fontsdir='/config/data/attachments/b7/b76e8902-3cbb-5d5f-67f9-f29f3932de2a'" -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 3 -hls_segment_filename "/cache/transcodes/dfde96aaeb5bee5cd59ecfd0a732fa4d%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/cache/transcodes/dfde96aaeb5bee5cd59ecfd0a732fa4d.m3u8"
ffmpeg version 7.1.2-Jellyfin Copyright (c) 2000-2025 the FFmpeg developers
built with gcc 14 (Debian 14.2.0-19)
configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 59. 39.100 / 59. 39.100
libavcodec 61. 19.101 / 61. 19.101
libavformat 61. 7.100 / 61. 7.100
libavdevice 61. 3.100 / 61. 3.100
libavfilter 10. 4.100 / 10. 4.100
libswscale 8. 3.100 / 8. 3.100
libswresample 5. 3.100 / 5. 3.100
libpostproc 58. 3.100 / 58. 3.100
Input #0, matroska,webm, from 'file:/mnt/apool/media/peliculas/Bumblebee (2018) [MicroHD.1080p][Dual.AC3.5.1.ES-EN][Subs.ES-EN]/Bumblebee (2018) [MicroHD.1080p][Dual.AC3.5.1.ES-EN][Subs.ES-EN].mkv':
Metadata:
creation_time : 2025-07-26T23:47:50.000000Z
ENCODER : Lavf61.7.100
Duration: 01:53:52.74, start: -0.005000, bitrate: 5031 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 209.042000
Metadata:
title : Chapter 1
Chapter #0:1: start 209.042000, end 734.150000
Metadata:
title : Chapter 2
Chapter #0:2: start 734.150000, end 1014.138000
Metadata:
title : Chapter 3
Chapter #0:3: start 1014.138000, end 1260.092000
Metadata:
title : Chapter 4
Chapter #0:4: start 1260.092000, end 1600.099000
Metadata:
title : Chapter 5
Chapter #0:5: start 1600.099000, end 1950.073000
Metadata:
title : Chapter 6
Chapter #0:6: start 1950.073000, end 2380.086000
Metadata:
title : Chapter 7
Chapter #0:7: start 2380.086000, end 2715.046000
Metadata:
title : Chapter 8
Chapter #0:8: start 2715.046000, end 3039.036000
Metadata:
title : Chapter 9
Chapter #0:9: start 3039.036000, end 3252.040000
Metadata:
title : Chapter 10
Chapter #0:10: start 3252.040000, end 3666.037000
Metadata:
title : Chapter 11
Chapter #0:11: start 3666.037000, end 3982.103000
Metadata:
title : Chapter 12
Chapter #0:12: start 3982.103000, end 4294.081000
Metadata:
title : Chapter 13
Chapter #0:13: start 4294.081000, end 4562.016000
Metadata:
title : Chapter 14
Chapter #0:14: start 4562.016000, end 4891.095000
Metadata:
title : Chapter 15
Chapter #0:15: start 4891.095000, end 5102.097000
Metadata:
title : Chapter 16
Chapter #0:16: start 5102.097000, end 5409.154000
Metadata:
title : Chapter 17
Chapter #0:17: start 5409.154000, end 5800.086000
Metadata:
title : Chapter 18
Chapter #0:18: start 5800.086000, end 6225.010000
Metadata:
title : Chapter 19
Chapter #0:19: start 6225.010000, end 6575.069000
Metadata:
title : Chapter 20
Chapter #0:20: start 6575.069000, end 6832.659000
Metadata:
title : Chapter 21
Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt709), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn (default)
Metadata:
DURATION : 01:53:52.701000000
Stream #0:1(spa): Audio: ac3, 48000 Hz, stereo, fltp, 448 kb/s (default)
Metadata:
title : AC3 ES
DURATION : 01:53:52.672000000
Stream #0:2(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 448 kb/s
Metadata:
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Stream #0:3(spa): Subtitle: ass (ssa) (default) (forced)
Metadata:
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DURATION : 01:49:33.365000000
Stream #0:4(spa): Subtitle: ass (ssa)
Metadata:
title : ES 2
DURATION : 01:47:02.255000000
Stream #0:5(spa): Subtitle: ass (ssa)
Metadata:
title : ES 3
DURATION : 00:00:56.796000000
Stream #0:6(eng): Subtitle: ass (ssa)
Metadata:
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DURATION : 01:49:33.218000000
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Stream #0:2 -> #0:1 (copy)
Press [q] to stop, [?] for help
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Side data:
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