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+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Troubleshooting (/t-troubleshooting)
Troubleshooting - boblender863 - 2023-10-21
My FireTV stick was able to stream all of my media flawlessly, but now all the same movies are stuck at a pause. There will be slight playing of the movies but immediately goes back to a pause. My PC that acts as the host can connect to the server and play all media just fine.
I am running 0.15.12 Jellyfin release for androidtv. I have tried the beta release and changing the streaming bit rate+ media player setting for my FireTV but nothing changed. Also, the playback info for my FireTV is showing " Direct playing: The source file is entirely compatible with this client, and the session is receiving the file without modifications."
Any help will be greatly appreciated.
RE: Troubleshooting - TheDreadPirate - 2023-10-21
Are you able to check if there was a recent Android update on your FireTV stick?
RE: Troubleshooting - boblender863 - 2023-10-21
(2023-10-21, 03:58 PM)TheDreadPirate Wrote: Are you able to check if there was a recent Android update on your FireTV stick?
It seems that Jellyfin streaming is not working on any other device except my host PC. So, it seems to not be a FireTV issue but something with my host PC settings.
I finished testing on a laptop that connected successfully but experiences the same freezes. The video will play for around 3 seconds and pause for 30 seconds or more. Is this a transcoding issue? I am confused on why this is occurring now when it was fine before. I will try to revert my windows update and remake a Jellyfin server to see if that fixes the issue.
RE: Troubleshooting - TheDreadPirate - 2023-10-21
Can you share your jellyfin and ffmpeg logs with us? Redact any WAN IPs then upload them to sourcebin or pastebin or something.
RE: Troubleshooting - boblender863 - 2023-10-21
It is working on all devices now. I had to change the default Transcoding settings suggested by another thread on here. I "allow[ed] encoding in HEVC format" and put hardware acceleration to "NVIDIA NVENC".
I do appreciate you taking time to help me.