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Shows not being found in Library - Printable Version

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Shows not being found in Library - AsaOiralume - 2025-12-14

I feel like i'm missing something simple and/or dumb, but I have been struggling to find a working solution across google and these forums with this for hours.

The setup (all of this is configured properly and working):
- brand new VM running Ubuntu 24 Server
- running Jellyfin 10.11.4 (and Caddy, but i doubt that's the issue)
- raw ntfs drive passed through to the VM, mounted at /srv/space
- using Windows and Chrome for the web interface for Jellyfin
- 5 Shows in a folder using proper naming convention - example: /srv/space/Anime/Angel Beats/Season 01/Angel Beats S01E01.mkv
- /srv/space/Anime added to Library Folders list
- file permissions configured with chmod -R 777 /srv/space/Anime

What is expected to happen:
- Scan All Libraries
- All Shows, Seasons, and Episodes are added to the Media List for browsing/watching

What's happening:
- Scan All Libraries
- Scan finishes after a few minutes
- 0 episodes populate in the Media List
- Wait 5 to 10 minutes
- 1 to 3 episodes populate in the Media List (one per show, randomly selected, exact number doesn't seem likely to be an indicator of anything)
- Wait 30 minutes
- No additional episodes populate in the Media List
- Attempting to watch the episodes that do populate succeeds flawlessly

What I've tried/checked + Results, with a library clear between each:
- Initial try | Results: 2 episodes populate
- Suggestion: use new API key for client | Results: seems not applicable due to using web interface? i think? | Results: 3 episodes populate, after waiting 30 minutes only 2 episodes populated (down one from the 5 minute wait)
- Suggestion: check read/write/execute perms for jellyfin on the drive | Results: 2 episodes populate
- Suggestion: check naming convention follows documentation | Results: 1 episode populates
- Suggestion: change ntfs format to exfat | Results: 2 episodes populate
- Suggestion: change naming convention slightly to /srv/space/Anime/Angel Beats (2010) [TMDBID-82942]/Season 01/Angel Beats S01E01.mkv | Results: 1 episode populates
- Have not found more suggestions

Any ideas? Thanks in advance!