Jellyfin Forum
SOLVED: Unable to play video on MacOS Sonoma 14.0 - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: SOLVED: Unable to play video on MacOS Sonoma 14.0 (/t-solved-unable-to-play-video-on-macos-sonoma-14-0)



Unable to play video on MacOS Sonoma 14.0 - dachinno - 2023-10-28

Can anyone help with the notorious "This client isn't compatible with the media and the server isn't sending a compatible media format." error? I am on MacOS Sonoma 14.0 w/OpenCore patch running Jellyfin 10.8.11. See link for ffmpeg log if that should help since I wouldn't know what to look for.

https://pastebin.com/QVjx7cvG


RE: Unable to play video on MacOS Sonoma 14.0 - TheDreadPirate - 2023-10-28

Ffmpeg doesn't see the file. Did you move your media around?

Code:
file:/Volumes/leone/Movies/TV Shows/Ahsoka/Ahsoka.S01E04.1080p.WEB.h264-EDITH.mkv: No such file or directory



RE: Unable to play video on MacOS Sonoma 14.0 - dachinno - 2023-10-28

Thanks for the reply! ๐Ÿ™๐Ÿผ
I did not move any files since creating the media libraries.


RE: Unable to play video on MacOS Sonoma 14.0 - dachinno - 2023-10-28

Thanks for sending me in the right direction. I am not sure why the folder path was changed in the library but I re-added the correct folders and now itโ€™s working! Thanks again!