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Missing Administration in UI - Printable Version

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+--- Thread: Missing Administration in UI (/t-missing-administration-in-ui)

Pages: 1 2


Missing Administration in UI - Geejay71 - 2023-11-24

Hello,

For some reason, the Administration settings are missing on my Windows 10 browser. They were there the last time I logged in. I tried Chrome (+ Incognito Mode). Firefox and Edge. 
The only things I'm seeing are Media and User. I'm running version 10.8.12. I've already rebooted the host which is Ubuntu on a Proxmox server. 
I also have another instance of Jellyfin running on a totally different server which was showing me the Administration settings until I logged out and back in. 
Any help would be appreciated.


RE: Missing Administration in UI - TheDreadPirate - 2023-11-24

Does someone else have access to the server? Did they remove your admin access?


RE: Missing Administration in UI - Geejay71 - 2023-11-25

Hi there. No one else has access. I've had this happen before and I was able to regain the Admin settings by closing an reopening Chrome. I thought it was a glitch so I didn't think too much of it.


RE: Missing Administration in UI - TheDreadPirate - 2023-11-25

Can you share your logs with us? Upload them to sourcebin and link back here.


RE: Missing Administration in UI - Geejay71 - 2023-11-25

As bizarre as it might be, I think the issue is tied to the Proxmox servers. I installed Jellyfin on a new Container and the Administration section is also missing. I just remembered that I ran an update on both Proxmox servers. I'm going to see if there's a way to go back to the previous version.


RE: Missing Administration in UI - Geejay71 - 2023-11-25

I logged into the new Jellyfin installation and the Administration section showed up.
It's also found when I click on my account name on the top right corner. I never noticed it being there before.
For the other 2 instances, how would I retrieve the logs if I can't see the Dashboard?


RE: Missing Administration in UI - Geejay71 - 2023-11-26

I was able to fix the issue. Somehow the account rights were changed.
I repaired the permissions on the jellyfin.db file and can now see the admin settings.


RE: Missing Administration in UI - forssux - 2024-04-14

(2023-11-26, 08:45 AM)Geejay71 Wrote: I was able to fix the issue. Somehow the account rights were changed.
I repaired the permissions on the jellyfin.db file and can now see the admin settings.

Hi there,

I have the same issue and found indeed the following /var/lib/jellyfin/data/jellyfin.db file.
It has rw for user jellyfin only so 644
I changed it to rw.rw.... or 664 and restarted unfortunately no change.

What user is it on with you and what rights did you give?


RE: Missing Administration in UI - TheDreadPirate - 2024-04-14

644 jellyfin:jellyfin is the default permission for that file and works for me. What issue are you having? Can you describe your setup?


RE: Missing Administration in UI - forssux - 2024-04-14

Hi There,

I'm running Jellyfin on a Proxmox instance in a container.

Linux jellyfin 6.5.13-5-pve #1 SMP PREEMPT_DYNAMIC PMX 6.5.13-5 (2024-04-05T11:03Z) x86_64
[2024-04-14 15:17:50.509 +00:00] [INF] Jellyfin version: "10.8.13"
[2024-04-14 15:17:50.536 +00:00] [INF] Environment Variables: ["[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jelly>
[2024-04-14 15:17:50.540 +00:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
[2024-04-14 15:17:50.541 +00:00] [INF] Operating system: "Linux"
[2024-04-14 15:17:50.541 +00:00] [INF] Architecture: X64
[2024-04-14 15:17:50.542 +00:00] [INF] 64-Bit Process: True
[2024-04-14 15:17:50.542 +00:00] [INF] User Interactive: True
[2024-04-14 15:17:50.542 +00:00] [INF] Processor count: 4
[2024-04-14 15:17:50.542 +00:00] [INF] Program data path: "/var/lib/jellyfin"
[2024-04-14 15:17:50.543 +00:00] [INF] Web resources path: "/usr/share/jellyfin/web"
[2024-04-14 15:17:50.543 +00:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
[2024-04-14 15:17:50.798 +00:00] [INF] Setting cache path: "/var/cache/jellyfin"

I have 3 regular users with a simple password. That works ..
But it seems I don't have a admin anymore?
I updated the system witch bumped me to a higher Jellyfin and restarted the Jellyfin container.
I have to say this system has been running for more than a year, but now I wanted to change Thumbnails/Icons for some seasons for some Series

Storage is on a ZFS system inside Proxmox and served with samba to the different containers and Windows PC's
I found the solution here..
https://jellyfin.org/docs/general/administration/troubleshooting/#unlock-locked-user-account

In my case the Jellyfin user wasn't visible on the login screen, after a year one can forget these things