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+--- Thread: Movie Posters Not Loading (/t-movie-posters-not-loading)
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Movie Posters Not Loading - nicosnico - 2023-12-08
Lately I have been having an issue where the poster/thumbnail of some movies won't load. Jellyfin is hosted on Ubuntu server running version 10.8.13. The files still play completely fine and all other metadata is present (as shown in one of the screenshots) it's only the images that won't load. I have tried uploading my own image and that doesn't work either.
RE: Movie Posters Not Loading - TheDreadPirate - 2023-12-08
Are you using NFO saver?
RE: Movie Posters Not Loading - nicosnico - 2023-12-08
(2023-12-08, 05:11 PM)TheDreadPirate Wrote: Are you using NFO saver?
No I'm not
RE: Movie Posters Not Loading - TheDreadPirate - 2023-12-08
In the "Edit Metadata" screen is there an ID in any of the online provider fields?
RE: Movie Posters Not Loading - nicosnico - 2023-12-08
Yes, IMDb and TheMovieDB ID's are there.
RE: Movie Posters Not Loading - TheDreadPirate - 2023-12-08
Share your full jellyfin log with us.
RE: Movie Posters Not Loading - nicosnico - 2023-12-08
The log is too big to upload so I put it on google drive: https://drive.google.com/file/d/1krs46v313F3iBEf6ebPna9RkSqrAAaji/view?usp=sharing
RE: Movie Posters Not Loading - TheDreadPirate - 2023-12-08
You have a lot of permission issues. Including inside of the jellyfin server directory
Code:
System.UnauthorizedAccessException: Access to the path '/var/lib/jellyfin/metadata/library/fe/fe4315e730f234749b16231db0acd388' is denied.Did you do use chown, or something, in /var/lib/jellyfin?
RE: Movie Posters Not Loading - nicosnico - 2023-12-08
Nope I haven't changed permissions at all, that's really weird.
RE: Movie Posters Not Loading - TheDreadPirate - 2023-12-08
Check the permissions on the various /var/lib/jellyfin directories, make sure jellyfin-server is actually running as the jellyfin user.