+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Client is not compatible and server is not sending a compatible format (/t-client-is-not-compatible-and-server-is-not-sending-a-compatible-format)
Client is not compatible and server is not sending a compatible format - Stroller - 2023-12-20
Hello !
I can transcode and play perfectly files from x265 in web/or client, however, some x265 files won't work.
Files that works :
When the user on the web player click on "play", it transcode the x265 file and display it to the user.
Example of a movie that can be played :
Code:
/videos/cae1169f-f460-7694-f3e1-f5d14649b700/hls1/main/181.ts
{"Protocol":0,"Id":"cae1169ff4607694f3e1f5d14649b700","Path":"/mnt/media3/Films/Harry Potter and the Sorcerer\u0027s Stone (2001) MULTi VFF 2160p 10bit 4KLight HDR BluRay AC3 5.1 x265-QTZ.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv,webm","Size":5441930240,"Name":"Harry Potter and the Sorcerer\u0027s Stone (2001) MULTi VFF 2160p 10bit 4KLight HDR BluRay AC3 5.1 x265-QTZ","IsRemote":false,"ETag":"102c1148023217eee848dfeea8860ce9","RunTimeTicks":91413757952,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"hevc","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":"bt2020nc","ColorTransfer":"smpte2084","ColorPrimaries":"bt2020","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":"HDR","VideoRangeType":"HDR10","VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"4K HEVC HDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":4762460,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"Height":1600,"Width":3840,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"Main 10","Type":1,"AspectRatio":"2.40:1","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":150,"IsAnamorphic":null},{"Codec":"ac3","CodecTag":null,"Language":"fre","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"FR VFF : AC3 5.1","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"FR VFF : AC3 5.1 - 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Dolby Digital","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"5.1","BitRate":640000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"subrip","CodecTag":null,"Language":"fre","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"FR Forced : SRT","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Non d\u00E9fini","LocalizedDefault":"Par d\u00E9faut","LocalizedForced":"Forc\u00E9","LocalizedExternal":"External","DisplayTitle":"FR Forced : SRT - 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SUBRIP","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":5,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"PGSSUB","CodecTag":null,"Language":"fre","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"FR Forced : PGS","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Non d\u00E9fini","LocalizedDefault":"Par d\u00E9faut","LocalizedForced":"Forc\u00E9","LocalizedExternal":"External","DisplayTitle":"FR Forced : PGS - 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/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -ss 00:09:03.000 -init_hw_device vaapi=va:,kernel_driver=i915,driver=iHD -init_hw_device qsv=qs@va -init_hw_device opencl=ocl@va -filter_hw_device qs -hwaccel qsv -hwaccel_output_format qsv -c:v hevc_qsv -autorotate 0 -i file:"/mnt/media3/Films/Harry Potter and the Sorcerer's Stone (2001) MULTi VFF 2160p 10bit 4KLight HDR BluRay AC3 5.1 x265-QTZ.mkv" -autoscale 0 -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:2 -map -0:s -codec:v:0 h264_qsv -preset 7 -look_ahead 0 -b:v 7937433 -maxrate 7937433 -bufsize 15874866 -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt2020:color_trc=smpte2084:colorspace=bt2020nc,hwmap=derive_device=vaapi,procamp_vaapi=b=16:c=1,tonemap_vaapi=format=nv12:p=bt709:t=bt709:m=bt709:extra_hw_frames=32,hwmap=derive_device=qsv" -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 181 -hls_segment_filename "/config/transcodes/2b1275aed14f270b47cd45c61aa7581c%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/config/transcodes/2b1275aed14f270b47cd45c61aa7581c.m3u8"
ffmpeg version 5.1.4-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
built with gcc 10 (Debian 10.2.1-6)
configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-libs=-lfftw3f --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libsvtav1 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-opencl --enable-vaapi --enable-amf --enable-libmfx --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 57. 28.100 / 57. 28.100
libavcodec 59. 37.100 / 59. 37.100
libavformat 59. 27.100 / 59. 27.100
libavdevice 59. 7.100 / 59. 7.100
libavfilter 8. 44.100 / 8. 44.100
libswscale 6. 7.100 / 6. 7.100
libswresample 4. 7.100 / 4. 7.100
libpostproc 56. 6.100 / 56. 6.100
[matroska,webm @ 0x5580152b6700] Could not find codec parameters for stream 6 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (5000000) options
[matroska,webm @ 0x5580152b6700] Could not find codec parameters for stream 7 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (5000000) options
[matroska,webm @ 0x5580152b6700] Could not find codec parameters for stream 8 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (5000000) options
Input #0, matroska,webm, from 'file:/mnt/media3/Films/Harry Potter and the Sorcerer's Stone (2001) MULTi VFF 2160p 10bit 4KLight HDR BluRay AC3 5.1 x265-QTZ.mkv':
Metadata:
title : Harry Potter and the Sorcerer's Stone (2001) MULTi VFF 2160p 10bit 4KLight HDR BluRay AC3 5.1 x265-QTZ
encoder : libebml v1.4.0 + libmatroska v1.6.0
creation_time : 2020-08-31T15:54:09.000000Z
Duration: 02:32:21.38, start: 0.000000, bitrate: 4762 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 245.245000
Metadata:
title : Chapter 01
Chapter #0:1: start 245.245000, end 490.781958
Metadata:
title : Chapter 02
Chapter #0:2: start 490.781958, end 737.027958
Metadata:
title : Chapter 03
Chapter #0:3: start 737.027958, end 1105.854750
Metadata:
title : Chapter 04
Chapter #0:4: start 1105.854750, end 1303.260292
Metadata:
title : Chapter 05
Chapter #0:5: start 1303.260292, end 1481.271458
Metadata:
title : Chapter 06
Chapter #0:6: start 1481.271458, end 1730.145083
Metadata:
title : Chapter 07
Chapter #0:7: start 1730.145083, end 1864.904708
Metadata:
title : Chapter 08
Chapter #0:8: start 1864.904708, end 2045.168125
Metadata:
title : Chapter 09
Chapter #0:9: start 2045.168125, end 2269.225292
Metadata:
title : Chapter 10
Chapter #0:10: start 2269.225292, end 2489.111625
Metadata:
title : Chapter 11
Chapter #0:11: start 2489.111625, end 2773.061958
Metadata:
title : Chapter 12
Chapter #0:12: start 2773.061958, end 3028.650625
Metadata:
title : Chapter 13
Chapter #0:13: start 3028.650625, end 3303.925625
Metadata:
title : Chapter 14
Chapter #0:14: start 3303.925625, end 3656.194208
Metadata:
title : Chapter 15
Chapter #0:15: start 3656.194208, end 3824.529042
Metadata:
title : Chapter 16
Chapter #0:16: start 3824.529042, end 4068.272542
Metadata:
title : Chapter 17
Chapter #0:17: start 4068.272542, end 4428.882792
Metadata:
title : Chapter 18
Chapter #0:18: start 4428.882792, end 4818.522042
Metadata:
title : Chapter 19
Chapter #0:19: start 4818.522042, end 5034.154125
Metadata:
title : Chapter 20
Chapter #0:20: start 5034.154125, end 5312.098458
Metadata:
title : Chapter 21
Chapter #0:21: start 5312.098458, end 5503.080917
Metadata:
title : Chapter 22
Chapter #0:22: start 5503.080917, end 5802.254792
Metadata:
title : Chapter 23
Chapter #0:23: start 5802.254792, end 6154.439958
Metadata:
title : Chapter 24
Chapter #0:24: start 6154.439958, end 6545.622417
Metadata:
title : Chapter 25
Chapter #0:25: start 6545.622417, end 6802.170375
Metadata:
title : Chapter 26
Chapter #0:26: start 6802.170375, end 7090.333250
Metadata:
title : Chapter 27
Chapter #0:27: start 7090.333250, end 7424.375292
Metadata:
title : Chapter 28
Chapter #0:28: start 7424.375292, end 7615.733125
Metadata:
title : Chapter 29
Chapter #0:29: start 7615.733125, end 7854.972125
Metadata:
title : Chapter 30
Chapter #0:30: start 7854.972125, end 8059.426375
Metadata:
title : Chapter 31
Chapter #0:31: start 8059.426375, end 8249.199292
Metadata:
title : Chapter 32
Chapter #0:32: start 8249.199292, end 8504.287458
Metadata:
title : Chapter 33
Chapter #0:33: start 8504.287458, end 8650.683708
Metadata:
title : Chapter 34
Chapter #0:34: start 8650.683708, end 9141.344000
Metadata:
title : Chapter 35
Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x1600, SAR 1:1 DAR 12:5, 23.98 fps, 23.98 tbr, 1k tbn (default)
Metadata:
BPS-eng : 3461199
DURATION-eng : 02:32:21.341000000
NUMBER_OF_FRAMES-eng: 219173
NUMBER_OF_BYTES-eng: 3955000205
_STATISTICS_WRITING_APP-eng: mkvmerge v48.0.0 ('Fortress Around Your Heart') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2020-08-31 15:54:09
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(fre): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
Metadata:
title : FR VFF : AC3 5.1
BPS-eng : 640000
DURATION-eng : 02:32:21.376000000
NUMBER_OF_FRAMES-eng: 285668
NUMBER_OF_BYTES-eng: 731310080
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_STATISTICS_WRITING_DATE_UTC-eng: 2020-08-31 15:54:09
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
Metadata:
title : ENG VO : AC3 5.1
BPS-eng : 640000
DURATION-eng : 02:32:21.376000000
NUMBER_OF_FRAMES-eng: 285668
NUMBER_OF_BYTES-eng: 731310080
_STATISTICS_WRITING_APP-eng: mkvmerge v48.0.0 ('Fortress Around Your Heart') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2020-08-31 15:54:09
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:3(fre): Subtitle: subrip (default) (forced)
Metadata:
title : FR Forced : SRT
BPS-eng : 0
DURATION-eng : 02:25:18.084000000
NUMBER_OF_FRAMES-eng: 7
NUMBER_OF_BYTES-eng: 167
_STATISTICS_WRITING_APP-eng: mkvmerge v48.0.0 ('Fortress Around Your Heart') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2020-08-31 15:54:09
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:4(fre): Subtitle: subrip
Metadata:
title : FR Full : SRT
BPS-eng : 37
DURATION-eng : 02:30:52.900000000
NUMBER_OF_FRAMES-eng: 1428
NUMBER_OF_BYTES-eng: 42643
_STATISTICS_WRITING_APP-eng: mkvmerge v48.0.0 ('Fortress Around Your Heart') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2020-08-31 15:54:09
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:5(eng): Subtitle: subrip
Metadata:
title : ENG Full : SRT
BPS-eng : 43
DURATION-eng : 02:22:02.805000000
NUMBER_OF_FRAMES-eng: 1222
NUMBER_OF_BYTES-eng: 45903
_STATISTICS_WRITING_APP-eng: mkvmerge v48.0.0 ('Fortress Around Your Heart') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2020-08-31 15:54:09
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:6(fre): Subtitle: hdmv_pgs_subtitle (forced)
Metadata:
title : FR Forced : PGS
BPS-eng : 68
DURATION-eng : 02:25:18.084000000
NUMBER_OF_FRAMES-eng: 14
NUMBER_OF_BYTES-eng: 74118
_STATISTICS_WRITING_APP-eng: mkvmerge v48.0.0 ('Fortress Around Your Heart') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2020-08-31 15:54:09
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:7(fre): Subtitle: hdmv_pgs_subtitle
Metadata:
title : FR Full : PGS
BPS-eng : 19494
DURATION-eng : 02:30:51.000000000
NUMBER_OF_FRAMES-eng: 2856
NUMBER_OF_BYTES-eng: 22055581
_STATISTICS_WRITING_APP-eng: mkvmerge v48.0.0 ('Fortress Around Your Heart') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2020-08-31 15:54:09
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:8(eng): Subtitle: hdmv_pgs_subtitle
Metadata:
title : ENG Full : PGS
BPS-eng : 22915
DURATION-eng : 02:30:54.170000000
NUMBER_OF_FRAMES-eng: 2604
NUMBER_OF_BYTES-eng: 25934897
_STATISTICS_WRITING_APP-eng: mkvmerge v48.0.0 ('Fortress Around Your Heart') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2020-08-31 15:54:09
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream mapping:
Stream #0:0 -> #0:0 (hevc (hevc_qsv) -> h264 (h264_qsv))
Stream #0:2 -> #0:1 (ac3 (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
Output #0, hls, to '/config/transcodes/2b1275aed14f270b47cd45c61aa7581c.m3u8':
Metadata:
encoder : Lavf59.27.100
Stream #0:0: Video: h264, qsv(tv, bt709, progressive), 3840x1600 [SAR 1:1 DAR 12:5], q=2-31, 7937 kb/s, 23.98 fps, 90k tbn (default)
Metadata:
encoder : Lavc59.37.100 h264_qsv
Side data:
cpb: bitrate max/min/avg: 7937433/0/7937433 buffer size: 15874866 vbv_delay: N/A
Stream #0:1: Audio: aac, 48000 Hz, 5.1, s16, 640 kb/s
Metadata:
encoder : Lavc59.37.100 libfdk_aac
frame= 1 fps=0.0 q=0.0 size=N/A time=00:00:00.00 bitrate=N/A speed= 0x
frame= 28 fps=0.0 q=26.0 size=N/A time=00:00:01.28 bitrate=N/A speed= 2.1x
frame= 55 fps= 49 q=26.0 size=N/A time=00:00:02.30 bitrate=N/A speed=2.06x
[hls @ 0x558015328480] Opening '/config/transcodes/2b1275aed14f270b47cd45c61aa7581c181.ts' for writing
frame= 85 fps= 52 q=22.0 size=N/A time=00:00:03.54 bitrate=N/A speed=2.17x
frame= 113 fps= 53 q=23.0 size=N/A time=00:00:04.73 bitrate=N/A speed=2.21x
frame= 138 fps= 52 q=28.0 size=N/A time=00:00:05.88 bitrate=N/A speed=2.23x
[hls @ 0x558015328480] Opening '/config/transcodes/2b1275aed14f270b47cd45c61aa7581c182.ts' for writing
frame= 165 fps= 53 q=26.0 size=N/A time=00:00:07.12 bitrate=N/A speed=2.27x
frame= 194 fps= 53 q=27.0 size=N/A time=00:00:08.14 bitrate=N/A speed=2.24x
frame= 221 fps= 53 q=23.0 size=N/A time=00:00:09.21 bitrate=N/A speed=2.22x
[hls @ 0x558015328480] Opening '/config/transcodes/2b1275aed14f270b47cd45c61aa7581c183.ts' for writing
frame= 250 fps= 54 q=26.0 size=N/A time=00:00:10.51 bitrate=N/A speed=2.25x
frame= 277 fps= 54 q=25.0 size=N/A time=00:00:11.60 bitrate=N/A speed=2.25x
[hls @ 0x558015328480] Opening '/config/transcodes/2b1275aed14f270b47cd45c61aa7581c184.ts' for writing
[q] command received. Exiting.
[hls @ 0x558015328480] Opening '/config/transcodes/2b1275aed14f270b47cd45c61aa7581c185.ts' for writing
frame= 306 fps= 53 q=19.0 Lsize=N/A time=00:00:12.92 bitrate=N/A speed=2.24x
video:12389kB audio:1025kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknownFile that don't work :
When the user on the web player click on "play", it show the loading screen for quite some times then display this error :
Quote:This client is not compatible with the media, and the server is not sending a compatible format
Code:
/videos/c41e95fd-54f3-3994-3ff7-7726126be715/hls1/main/0.ts
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/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -init_hw_device vaapi=va:,kernel_driver=i915,driver=iHD -init_hw_device qsv=qs@va -init_hw_device opencl=ocl@va -filter_hw_device qs -hwaccel qsv -hwaccel_output_format qsv -c:v hevc_qsv -autorotate 0 -i file:"/mnt/media3/Films/Iron Man (2008) MULTi VFF 2160p 10bit 4KLight HDR BluRay x265 AAC 7.1 - QTZ.mkv" -autoscale 0 -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_qsv -preset 7 -look_ahead 0 -b:v 8228080 -maxrate 8228080 -bufsize 16456160 -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt2020:color_trc=smpte2084:colorspace=bt2020nc,hwmap=derive_device=vaapi,procamp_vaapi=b=16:c=1,tonemap_vaapi=format=nv12:p=bt709:t=bt709:m=bt709:extra_hw_frames=32,hwmap=derive_device=qsv" -codec:a:0 libfdk_aac -ac 8 -ab 471670 -ar 48000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/config/transcodes/cd59c88f44edfd8afbc3b7ba4ec95eec%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/config/transcodes/cd59c88f44edfd8afbc3b7ba4ec95eec.m3u8"
ffmpeg version 5.1.4-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
built with gcc 10 (Debian 10.2.1-6)
configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-libs=-lfftw3f --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libsvtav1 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-opencl --enable-vaapi --enable-amf --enable-libmfx --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 57. 28.100 / 57. 28.100
libavcodec 59. 37.100 / 59. 37.100
libavformat 59. 27.100 / 59. 27.100
libavdevice 59. 7.100 / 59. 7.100
libavfilter 8. 44.100 / 8. 44.100
libswscale 6. 7.100 / 6. 7.100
libswresample 4. 7.100 / 4. 7.100
libpostproc 56. 6.100 / 56. 6.100
[extract_extradata @ 0x55f2ad6b0040] Invalid NAL unit 62, skipping.
[hevc @ 0x55f2ad6af940] Invalid NAL unit 62, skipping.
[matroska,webm @ 0x55f2ad692600] Stream #9: not enough frames to estimate rate; consider increasing probesize
[matroska,webm @ 0x55f2ad692600] Could not find codec parameters for stream 7 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (5000000) options
[matroska,webm @ 0x55f2ad692600] Could not find codec parameters for stream 8 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (5000000) options
[matroska,webm @ 0x55f2ad692600] Could not find codec parameters for stream 9 (Video: hevc, none): unspecified size
Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (5000000) options
Input #0, matroska,webm, from 'file:/mnt/media3/Films/Iron Man (2008) MULTi VFF 2160p 10bit 4KLight HDR BluRay x265 AAC 7.1 - QTZ.mkv':
Metadata:
title : Iron Man (2008) MULTi VFF 2160p 10bit 4KLight HDR BluRay x265 AAC 7.1 - QTZ
encoder : libebml v1.3.9 + libmatroska v1.5.2
creation_time : 2019-09-30T20:53:35.000000Z
Duration: 02:06:00.34, start: 0.000000, bitrate: 4936 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 544.168622
Metadata:
title : Chapter 01
Chapter #0:1: start 544.168622, end 1078.577489
Metadata:
title : Chapter 02
Chapter #0:2: start 1078.577489, end 1607.939667
Metadata:
title : Chapter 03
Chapter #0:3: start 1607.939667, end 2099.847733
Metadata:
title : Chapter 04
Chapter #0:4: start 2099.847733, end 2593.257333
Metadata:
title : Chapter 05
Chapter #0:5: start 2593.257333, end 3156.486667
Metadata:
title : Chapter 06
Chapter #0:6: start 3156.486667, end 3562.642400
Metadata:
title : Chapter 07
Chapter #0:7: start 3562.642400, end 4050.421356
Metadata:
title : Chapter 08
Chapter #0:8: start 4050.421356, end 4302.298000
Metadata:
title : Chapter 09
Chapter #0:9: start 4302.298000, end 4709.204489
Metadata:
title : Chapter 10
Chapter #0:10: start 4709.204489, end 5078.573489
Metadata:
title : Chapter 11
Chapter #0:11: start 5078.573489, end 5698.109067
Metadata:
title : Chapter 12
Chapter #0:12: start 5698.109067, end 6267.344400
Metadata:
title : Chapter 13
Chapter #0:13: start 6267.344400, end 6809.469333
Metadata:
title : Chapter 14
Chapter #0:14: start 6809.469333, end 7560.340000
Metadata:
title : Chapter 15
Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x1600, SAR 1:1 DAR 12:5, 23.98 fps, 23.98 tbr, 1k tbn (default)
Metadata:
BPS-eng : 3960421
DURATION-eng : 02:06:00.303000000
NUMBER_OF_FRAMES-eng: 181266
NUMBER_OF_BYTES-eng: 3742748259
_STATISTICS_WRITING_APP-eng: mkvmerge v36.0.0 ('Is That Jazz?') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-30 20:53:35
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(fre): Audio: aac (LC), 48000 Hz, 7.1, fltp
Metadata:
title : FR VFF : AAC 7.1
BPS-eng : 471670
DURATION-eng : 02:06:00.320000000
NUMBER_OF_FRAMES-eng: 354390
NUMBER_OF_BYTES-eng: 445747056
_STATISTICS_WRITING_APP-eng: mkvmerge v36.0.0 ('Is That Jazz?') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-30 20:53:35
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(eng): Audio: aac (LC), 48000 Hz, 7.1, fltp
Metadata:
title : ENG VO : AAC 7.1
BPS-eng : 484838
DURATION-eng : 02:06:00.299000000
NUMBER_OF_FRAMES-eng: 354389
NUMBER_OF_BYTES-eng: 458190119
_STATISTICS_WRITING_APP-eng: mkvmerge v36.0.0 ('Is That Jazz?') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-30 20:53:35
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:3(fre): Subtitle: subrip (default) (forced)
Metadata:
title : FR Forced : SRT
BPS-eng : 1
DURATION-eng : 01:23:24.708000000
NUMBER_OF_FRAMES-eng: 39
NUMBER_OF_BYTES-eng: 944
_STATISTICS_WRITING_APP-eng: mkvmerge v36.0.0 ('Is That Jazz?') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-30 20:53:35
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:4(fre): Subtitle: subrip
Metadata:
title : FR Full SRT
BPS-eng : 43
DURATION-eng : 02:04:18.345000000
NUMBER_OF_FRAMES-eng: 1349
NUMBER_OF_BYTES-eng: 40688
_STATISTICS_WRITING_APP-eng: mkvmerge v36.0.0 ('Is That Jazz?') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-30 20:53:35
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:5(eng): Subtitle: subrip
Metadata:
title : ENG Full SRT
BPS-eng : 57
DURATION-eng : 02:04:18.283000000
NUMBER_OF_FRAMES-eng: 1336
NUMBER_OF_BYTES-eng: 53375
_STATISTICS_WRITING_APP-eng: mkvmerge v36.0.0 ('Is That Jazz?') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-30 20:53:35
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:6(srp): Subtitle: subrip
Metadata:
title : SRB Full SRT
BPS-eng : 55
DURATION-eng : 01:56:20.366000000
NUMBER_OF_FRAMES-eng: 1301
NUMBER_OF_BYTES-eng: 48740
_STATISTICS_WRITING_APP-eng: mkvmerge v36.0.0 ('Is That Jazz?') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-30 20:53:35
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:7(fre): Subtitle: hdmv_pgs_subtitle (forced)
Metadata:
title : FR Forced : PGS
BPS-eng : 665
DURATION-eng : 01:23:24.708000000
NUMBER_OF_FRAMES-eng: 75
NUMBER_OF_BYTES-eng: 416047
_STATISTICS_WRITING_APP-eng: mkvmerge v36.0.0 ('Is That Jazz?') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-30 20:53:35
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:8(fre): Subtitle: hdmv_pgs_subtitle
Metadata:
title : FR Full : PGS
BPS-eng : 38085
DURATION-eng : 02:04:50.441000000
NUMBER_OF_FRAMES-eng: 2685
NUMBER_OF_BYTES-eng: 35659849
_STATISTICS_WRITING_APP-eng: mkvmerge v36.0.0 ('Is That Jazz?') 64-bit
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-30 20:53:35
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:9: Video: hevc, none, 90k tbr, 90k tbn (attached pic)
Metadata:
filename : cover.png
mimetype : image/png
Stream mapping:
Stream #0:0 -> #0:0 (hevc (hevc_qsv) -> h264 (h264_qsv))
Stream #0:1 -> #0:1 (aac (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
Output #0, hls, to '/config/transcodes/cd59c88f44edfd8afbc3b7ba4ec95eec.m3u8':
Metadata:
encoder : Lavf59.27.100
Stream #0:0: Video: h264, qsv(tv, bt709, progressive), 3840x1600 [SAR 1:1 DAR 12:5], q=2-31, 8228 kb/s, 23.98 fps, 90k tbn (default)
Metadata:
encoder : Lavc59.37.100 h264_qsv
Side data:
cpb: bitrate max/min/avg: 8228080/0/8228080 buffer size: 16456160 vbv_delay: N/A
Stream #0:1: Audio: aac, 48000 Hz, 7.1(wide), s16, 471 kb/s
Metadata:
encoder : Lavc59.37.100 libfdk_aac
frame= 1 fps=0.0 q=0.0 size=N/A time=00:00:00.00 bitrate=N/A speed= 0x
frame= 32 fps=0.0 q=26.0 size=N/A time=00:00:01.02 bitrate=N/A speed=1.49x
frame= 64 fps= 53 q=21.0 size=N/A time=00:00:02.39 bitrate=N/A speed=1.98x
[hls @ 0x55f2ad725540] Opening '/config/transcodes/cd59c88f44edfd8afbc3b7ba4ec95eec0.ts' for writing
frame= 95 fps= 55 q=17.0 size=N/A time=00:00:03.77 bitrate=N/A speed=2.18x
frame= 126 fps= 56 q=15.0 size=N/A time=00:00:05.01 bitrate=N/A speed=2.24x
[hls @ 0x55f2ad725540] Opening '/config/transcodes/cd59c88f44edfd8afbc3b7ba4ec95eec1.ts' for writing
frame= 157 fps= 57 q=12.0 size=N/A time=00:00:06.20 bitrate=N/A speed=2.26x
[q] command received. Exiting.
[hls @ 0x55f2ad725540] Opening '/config/transcodes/cd59c88f44edfd8afbc3b7ba4ec95eec2.ts' for writing
frame= 160 fps= 55 q=18.0 Lsize=N/A time=00:00:06.40 bitrate=N/A speed=2.21x
video:6641kB audio:398kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknownNow a few informations :
TrueNAS-SCALE-23.10.0.1
i3-10100 CPU @ 3.60GHz
& a few HDD threw in there.
Both of this files can be directly played on my computer with VLC without any problems.
The JellyFin desktop app on windows have the option to play if possible directly the file so it'w working but it stutter a lot on the x265 AAC 7.1 one. Even the UI of the app lag during this moment.
This is what I found in the log :
Code:
[2023-12-20 22:38:37.987 +01:00] [WRN] [50] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http:// :index-pointing-up: IPADRESS:8096/videos/cae1169f-f460-7694-f3e1-f5d14649b700/hls1/main/5.ts?DeviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzExOC4wLjAuMCBTYWZhcmkvNTM3LjM2fDE2OTczMTkyOTI4NjI1&MediaSourceId=cae1169ff4607694f3e1f5d14649b700&VideoCodec=h264&AudioCodec=aac,mp3&AudioStreamIndex=2&VideoBitrate=139360000&AudioBitrate=640000&MaxFramerate=23.976025&PlaySessionId=c66da0aca85e4c6fb264079441b0fb7d&api_key=86b7d46038ab4909903e7f08357c42da&TranscodingMaxAudioChannels=8&RequireAvc=false&Tag=102c1148023217eee848dfeea8860ce9&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&hevc-level=150&hevc-videobitdepth=10&hevc-profile=main10&TranscodeReasons=VideoCodecNotSupported,%20AudioCodecNotSupported&runtimeTicks=150000000&actualSegmentLengthTicks=30000000" to "IP IP IP IP IP" in 0:00:01.2164294 with Status Code 200If you have any idea what is going on i'll be very happy !
Have a nice day.
RE: Client is not compatible and server is not sending a compatible format - TheDreadPirate - 2023-12-21
That last log is meaningless. There is a check box in Dashboard > Logs to turn it off because it is so useless.
As far as I can tell, both files are effectively the same in terms of codecs and color depth, etc.
RE: Client is not compatible and server is not sending a compatible format - Stroller - 2023-12-21
(2023-12-21, 01:25 AM)TheDreadPirate Wrote: That last log is meaningless. There is a check box in Dashboard > Logs to turn it off because it is so useless.Yes but the audio is different so maybe ?
As far as I can tell, both files are effectively the same in terms of codecs and color depth, etc.
It show this error on subtitles which I don't find in the files that works :
Code:
[matroska,webm @ 0x55f2ad692600] Stream #9: not enough frames to estimate rate; consider increasing probesize
[matroska,webm @ 0x55f2ad692600] Could not find codec parameters for stream 7 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified sizeRE: Client is not compatible and server is not sending a compatible format - Stroller - 2023-12-21
Ok I found something :
-It is not working on some release using PGS. Not all, but some of them. Like I said previously it's about PGS files :
Code:
[matroska,webm @ 0x558a7ab16600] Could not find codec parameters for stream 6 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (50000000) and 'probesize' (5000000) options
[matroska,webm @ 0x558a7ab16600] Could not find codec parameters for stream 7 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (50000000) and 'probesize' (5000000) options
[matroska,webm @ 0x558a7ab16600] Could not find codec parameters for stream 8 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (50000000) and 'probesize' (5000000) options
Input #0, matroska,webm, from 'file:/mnt/media3/Films/Man of Steel (2013) MULTI VFF 2160p 10bit 4KLight HDR BluRay AAC 7.1 x265-QTZ.mkv':So I increased probesize & analyzeduration and it was still not working. Since it's say "unspecified size" for the PGS, is it a Jellyfin problem ? It's working on VLC.
Should I open a GitHub ticket ?
Can I tell Jellyfin to skip PGS so it's doesnt try to transcode ? (temporary solution).
thx
- For the desktop app I can't force transcode on it even with uncheck "prefer fmp4 HLS".
It is always direct playing. I selected "Hardware Decoding : Decode Enabled" it doesn't transcode, even with "Decode Copy". Still stuttering, then selected "Decode Disabled", no transcode but no stuttering. So the clue with the desktop app is a different matter.
RE: Client is not compatible and server is not sending a compatible format - TheDreadPirate - 2023-12-21
Those "Could not find codec" messages are harmless and common.
While the source audio is different, both are transcoded to AAC. The video that is working is transcoded to AAC 5.1 and the video that isn't working is being transcoded to AAC 7.1. I don't think that is a meaningful difference. On the client, try setting it to downmix everything to 5.1 or lower.
RE: Client is not compatible and server is not sending a compatible format - Stroller - 2023-12-21
(2023-12-21, 05:49 PM)TheDreadPirate Wrote: Those "Could not find codec" messages are harmless and common.
While the source audio is different, both are transcoded to AAC. The video that is working is transcoded to AAC 5.1 and the video that isn't working is being transcoded to AAC 7.1. I don't think that is a meaningful difference. On the client, try setting it to downmix everything to 5.1 or lower.
Ok on the JellyFin desktop app I used 5.1 & it's still working perfectly without transcode. Used the "Always force transcode" and it's transcoding successfully in H264 !
Now how to get to this result in Web Player ?
RE: Client is not compatible and server is not sending a compatible format - TheDreadPirate - 2023-12-21
I think the web player downmixes to stereo, IIRC. Is that not the case? Except on MS Edge, HEVC will always be transcoded to H264 in other browsers.
RE: Client is not compatible and server is not sending a compatible format - Stroller - 2023-12-21
(2023-12-21, 06:32 PM)TheDreadPirate Wrote: I think the web player downmixes to stereo, IIRC. Is that not the case? Except on MS Edge, HEVC will always be transcoded to H264 in other browsers.
Using Brave (Chrome based) I have this as a result on a working file 5.1 transcoded. I see 6 channels so not stereo ? idk
https://imgur.com/a/fLkwsz2
It seems to be in 5.1 not stereo
RE: Client is not compatible and server is not sending a compatible format - Yababakets - 2023-12-22
I had these issues couple of times.
What I have done that usually worked:
1. Check your GPU capabilities
I believe you have a 10th gen Intel UHD Graphics 630. Links below
VIDEO PROCESSING
ENCODE
DECODE
2. Make sure you enable only supported hardware encoding and decoding options in Jellyfin ( Menu / Dashboard / Playback / Enable hardware decoding for : )
Try with Allow encoding in HEVC format and Tone mapping on or off
In Menu / Settings / Playback / Advanced you can try Prefer fMP4-HLS Media Container on or off
3. Deep inspection of the media file
For example, on encoding if the movie is HEVC 12-bit or HEVC 4:2:2 but labeled HEVC 10-bit you will get that error.
4.Testing
Test it on multiple devices or os' ,also if it runs ok on local or public (bandwidth issue)
----------------------------------------------------------------------------------------------------------------------------------------------------------------------
I hope it helps
RE: Client is not compatible and server is not sending a compatible format - Stroller - 2023-12-28
So
(2023-12-22, 08:45 PM)Yababakets Wrote: I had these issues couple of times.
What I have done that usually worked:
1. Check your GPU capabilities
I believe you have a 10th gen Intel UHD Graphics 630. Links below
VIDEO PROCESSING
ENCODE
DECODE
2. Make sure you enable only supported hardware encoding and decoding options in Jellyfin ( Menu / Dashboard / Playback / Enable hardware decoding for : )
Try with Allow encoding in HEVC format and Tone mapping on or off
In Menu / Settings / Playback / Advanced you can try Prefer fMP4-HLS Media Container on or off
3. Deep inspection of the media file
For example, on encoding if the movie is HEVC 12-bit or HEVC 4:2:2 but labeled HEVC 10-bit you will get that error.
4.Testing
Test it on multiple devices or os' ,also if it runs ok on local or public (bandwidth issue)
----------------------------------------------------------------------------------------------------------------------------------------------------------------------
I hope it helps
So I tried everything and nothing change. I compared two files with mediaCompare, one working the other not the difference is the audio :
Not working is AAC LC 8 channels (7.1) the other was AC3 6 channels.
Then I found a not working files in jellyfin in HE AAC 7.1 with a 2 audio language in HE AAC 5.1.
Guess what, selecting the 5.1 audio the video was able to transcode !
I found in jellyfin "Playback" user settings, the first line : "Maximum allowed audio channels" in "auto". Changed it in 7.1 and the not working HE AAC 7.1 worked perfectly.
The error lays in jellyfin detection I believe ! But I'm not sure ^^
Thank you for helping on this
happy holiday
EDIT : I found out on the android app, when selecting 5.1 audio, it transcode but thzere is no image, just the photo from movieDB. It says transcoding, not image loss ect. And I have all fps, so it's not transcodingthe image in the webplayer in android phone ?