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Playback errors on Sony Tv - Printable Version

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+--- Thread: Playback errors on Sony Tv (/t-playback-errors-on-sony-tv)

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Playback errors on Sony Tv - Deegee88 - 2023-12-26

Hi so I’ve been using Jellyfin for just over a month now and had no issues watching content on my Sony TV through the app but the last 2 days I keep getting playback errors and “too many errors giving up” coming up when I’m playing videos. The videos are all part of series that I have gotten from the same source and all the videos I’ve watched previously have been fine. They also seem to play on my PC fine, but if I do it through the app it doesn’t.
Running through Truenas scale, no dedicated GPU.
The current videos are 1080p but I managed to watch a 4k film earlier no problem.
Just looking for some advice (I’m very new to this sort of thing and so please talk to me like I’m stupid! Haha)


RE: Playback errors on Sony Tv - TheDreadPirate - 2023-12-27

Can you share your jellyfin and ffmpeg logs with us? Upload them to an external site like pastebin or sourcebin.


RE: Playback errors on Sony Tv - Deegee88 - 2023-12-27

Hello,
Below are 3 logs - the normal log, and 2 ffmpeg logs (one from tv and one from iphone i believe!)

https://pastebin.com/FkFaFf2N - normal log
https://pastebin.com/1wsZa3H9 - ffmpeg log iphone
https://pastebin.com/ZirMNB4q - ffmpeg log (tv)

Just to add a bit more context the videos play for about 14:17 and then stop playing on the devices, i tried again on my PC this morning and it did the same thing so it isn't just a device issue.
It might just be corrupt files (but seems strange the other files from the same source work fine but the last 2 haven't)


RE: Playback errors on Sony Tv - TheDreadPirate - 2023-12-27

Can you double check the folder and file permissions on your library? Lots of errors saying that ffprobe failed.


RE: Playback errors on Sony Tv - Deegee88 - 2023-12-27

How do I do that?
When I check under permissions on the share dataset it has full read, write and execute permissions.

Edit: I’ve logged into the share using windows and edited the user permissions there to see if it makes a difference


RE: Playback errors on Sony Tv - TheDreadPirate - 2023-12-27

You are using Docker, correct? Can you share your docker compose with us? Or the docker command?


RE: Playback errors on Sony Tv - Deegee88 - 2023-12-27

I'm using Truenas Scale, which I believe had docker built in.
But I dont know how to show the commands?
I'm sorry, i'm very new to this and trying to learn it as I go along.
https://pastebin.com/WviVeT9i - this is the container log, not sure if this will help.


RE: Playback errors on Sony Tv - TheDreadPirate - 2023-12-27

There should be a UI with all the volumes you mounted in the container and other settings.


RE: Playback errors on Sony Tv - Deegee88 - 2023-12-27

https://pastebin.com/QqjiTeD3
This is the only thing i've got with any settings in it.
I can provide a screenshot if needed but it would have to be multiple to fit it all in so pasted it to pastebin.


RE: Playback errors on Sony Tv - TheDreadPirate - 2023-12-28

Does user ID "3000" own/have permissions the container's config directory and your library?