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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: play video (/t-play-video)
play video - marcolopezalcaraz - 2024-01-16
OS = Ubuntu Server 22.04
Jellyfin version = 10.8.13.0
My server works correctly with the songs, from the server, Windows and Android app.
I have tried uploading videos, but I have no positive results. Any ideas? Or should something be done other than just uploading the files to the specific directory?
RE: play video - tmsrxzar - 2024-01-16
your question doesn't contain any information that can be used to help you
jellyfin users do not "upload" files anywhere, the files are served from the hard drive attached to the server (or similarly mounted) https://jellyfin.org/docs/general/administration/storage
you would add a library with that path to jellyfin https://jellyfin.org/docs/general/server/libraries
RE: play video - marcolopezalcaraz - 2024-01-16
ok there was an error in the translation. (I don't write English) I meant that the videos cannot be played.
RE: play video - tmsrxzar - 2024-01-16
if you click a video on a client and it does not play then you will need to provide your logs, redact any personal information and upload to a public paste site, provide any logs that start with ffmpeg* as well
provide details on client device, os, client and client versions as those are not typically included in server logs
RE: play video - marcolopezalcaraz - 2024-01-16
good. I have solved it by separating the folders for music and video. Little rookie mistake