Jellyfin Forum
Problem with ExoPlayer - Printable Version

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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Problem with ExoPlayer (/t-problem-with-exoplayer)



Problem with ExoPlayer - Rubén Navarro López - 2024-02-27

I always use LibVLC because Exoplayer gives a lot of problem with almost all the content that I have with "too many errors..." , but I want to know the reason of this, because the subtitles are better on it. 

Could you please give me a hand on this? I would like to share with you some logs but dunno how (I activated the option on the TV)

/videos/a3f76361-3478-505a-8b13-cc6f825a0e4f/hls1/main/0.ts

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Espa\u00F1ol - Dolby Digital","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"5.1","BitRate":384000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"ac3","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"English 5.1","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"English 5.1 - Ingl\u00E9s - Dolby Digital","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"5.1","BitRate":384000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"DVDSUB","CodecTag":null,"Language":"spa","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Castellano [Forzados]","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Indefinido","LocalizedDefault":"Predeterminado","LocalizedForced":"Forzado","LocalizedExternal":"External","DisplayTitle":"Castellano [Forzados] - Espa\u00F1ol - Predeterminado - DVDSUB","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":true,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":4,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"DVDSUB","CodecTag":null,"Language":"spa","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Castellano [Completos]","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Indefinido","LocalizedDefault":"Predeterminado","LocalizedForced":"Forzado","LocalizedExternal":"External","DisplayTitle":"Castellano [Completos] - Espa\u00F1ol - DVDSUB","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":5,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"DVDSUB","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"English [Full]","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Indefinido","LocalizedDefault":"Predeterminado","LocalizedForced":"Forzado","LocalizedExternal":"External","DisplayTitle":"English [Full] - 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ffmpeg -analyzeduration 200M -init_hw_device d3d11va=dx11:,vendor=0x8086 -init_hw_device qsv=qs@dx11 -filter_hw_device qs -hwaccel d3d11va -hwaccel_output_format d3d11 -threads 2 -autorotate 0 -i file:"F:\Series y Peliculas Animadas\Series Animación Actual\The Simpsons\Temporada 01\Los Simpson - 1x01 - Sin blanca Navidad.mkv" -autoscale 0 -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:0 -codec:v:0 hevc_qsv -tag:v:0 hvc1 -low_power 1 -preset 7 -b:v 3792950 -maxrate 3792950 -bufsize 7585900 -profile:v:0 main -level 31 -g:v:0 75 -keyint_min:v:0 75 -filter_complex "[0:4]scale=flags=fast_bilinear,format=bgra,hwupload=derive_device=qsv:extra_hw_frames=64[sub];[0:0]setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,hwmap=derive_device=qsv,scale_qsv=format=nv12[main];[main][sub]overlay_qsv=eof_action=endall:shortest=1:repeatlast=0:w=960:h=720" -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "C:\Users\Plex\AppData\Local\Jellyfin\transcodes\b6be249bf1ced07de3a0c355fb5ddfd0%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "C:\Users\Plex\AppData\Local\Jellyfin\transcodes\b6be249bf1ced07de3a0c355fb5ddfd0.m3u8"


ffmpeg version 5.1.4-Jellyfin Copyright © 2000-2023 the FFmpeg developers
built with gcc 12-win32 (GCC)
configuration: --prefix=/opt/ffmpeg --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --pkg-config=pkg-config --pkg-config-flags=--static --extra-libs='-lfftw3f -lstdc++' --extra-cflags=-DCHROMAPRINT_NODLL --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --disable-w32threads --enable-pthreads --enable-shared --enable-lto --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-amf --enable-libmfx --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 57. 28.100 / 57. 28.100
libavcodec 59. 37.100 / 59. 37.100
libavformat 59. 27.100 / 59. 27.100
libavdevice 59. 7.100 / 59. 7.100
libavfilter 8. 44.100 / 8. 44.100
libswscale 6. 7.100 / 6. 7.100
libswresample 4. 7.100 / 4. 7.100
libpostproc 56. 6.100 / 56. 6.100
[AVHWDeviceContext @ 0000020212d589c0] Using device 8086:1912 (Intel® HD Graphics 530).
Input #0, matroska,webm, from 'file:F:\Series y Peliculas Animadas\Series Animación Actual\The Simpsons\Temporada 01\Los Simpson - 1x01 - Sin blanca Navidad.mkv':
Metadata:
encoder : libebml v1.3.5 + libmatroska v1.4.8
creation_time : 2019-01-26T06:11:05.000000Z
Duration: 00:22:17.45, start: 0.000000, bitrate: 1517 kb/s
Chapters:
Chapter #0:0: start 0.080000, end 16.040000
Metadata:
title : Chapter 01
Chapter #0:1: start 16.040000, end 319.560000
Metadata:
title : Chapter 02
Chapter #0:2: start 319.560000, end 559.720000
Metadata:
title : Chapter 03
Chapter #0:3: start 559.720000, end 796.640000
Metadata:
title : Chapter 04
Chapter #0:4: start 796.640000, end 1272.440000
Metadata:
title : Chapter 05
Chapter #0:5: start 1272.440000, end 1336.480000
Metadata:
title : Chapter 06
Stream #0:0: Video: hevc (Main), yuv420p(tv), 960x720, SAR 1:1 DAR 4:3, 25 fps, 25 tbr, 1k tbn (default)
Metadata:
title : Encoded by HappyLee
BPS : 486519
BPS-eng : 486519
DURATION : 00:22:15.920000000
DURATION-eng : 00:22:15.920000000
NUMBER_OF_FRAMES: 33398
NUMBER_OF_FRAMES-eng: 33398
NUMBER_OF_BYTES : 81243940
NUMBER_OF_BYTES-eng: 81243940
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_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(spa): Audio: ac3, 48000 Hz, stereo, fltp, 256 kb/s (default)
Metadata:
title : Castellano 2.0
BPS : 256000
BPS-eng : 256000
DURATION : 00:22:16.352000000
DURATION-eng : 00:22:16.352000000
NUMBER_OF_FRAMES: 41761
NUMBER_OF_FRAMES-eng: 41761
NUMBER_OF_BYTES : 42763264
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_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(spa): Audio: ac3, 48000 Hz, 5.1(side), fltp, 384 kb/s
Metadata:
title : Castellano 5.1
BPS : 384000
BPS-eng : 384000
DURATION : 00:22:16.352000000
DURATION-eng : 00:22:16.352000000
NUMBER_OF_FRAMES: 41761
NUMBER_OF_FRAMES-eng: 41761
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Metadata:
title : English 5.1
BPS : 384000
BPS-eng : 384000
DURATION : 00:22:16.384000000
DURATION-eng : 00:22:16.384000000
NUMBER_OF_FRAMES: 41762
NUMBER_OF_FRAMES-eng: 41762
NUMBER_OF_BYTES : 64146432
NUMBER_OF_BYTES-eng: 64146432
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Stream #0:4(spa): Subtitle: dvd_subtitle, 720x576 (default) (forced)
Metadata:
title : Castellano [Forzados]
BPS : 166
BPS-eng : 166
DURATION : 00:22:16.062000000
DURATION-eng : 00:22:16.062000000
NUMBER_OF_FRAMES: 21
NUMBER_OF_FRAMES-eng: 21
NUMBER_OF_BYTES : 27744
NUMBER_OF_BYTES-eng: 27744
_STATISTICS_WRITING_APP: mkvmerge v20.0.0 ('I Am The Sun') 64-bit
_STATISTICS_WRITING_APP-eng: mkvmerge v20.0.0 ('I Am The Sun') 64-bit
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_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:5(spa): Subtitle: dvd_subtitle, 720x576
Metadata:
title : Castellano [Completos]
BPS : 3521
BPS-eng : 3521
DURATION : 00:22:01.710000000
DURATION-eng : 00:22:01.710000000
NUMBER_OF_FRAMES: 427
NUMBER_OF_FRAMES-eng: 427
NUMBER_OF_BYTES : 581728
NUMBER_OF_BYTES-eng: 581728
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Stream #0:6(eng): Subtitle: dvd_subtitle, 720x576
Metadata:
title : English [Full]
BPS : 4295
BPS-eng : 4295
DURATION : 00:22:01.710000000
DURATION-eng : 00:22:01.710000000
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_STATISTICS_WRITING_APP-eng: mkvmerge v20.0.0 ('I Am The Sun') 64-bit
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_STATISTICS_WRITING_DATE_UTC-eng: 2019-01-26 06:11:05
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream mapping:
Stream #0:0 (hevc) -> setparams:default
Stream #0:4 (dvdsub) -> scale:default
overlay_qsv:default -> Stream #0:0 (hevc_qsv)
Stream #0:1 -> #0:1 (copy)
Press [q] to stop, [?] for help
[matroska,webm @ 0000020212d5cec0] sub2video: using 960x720 canvas
[hevc_qsv @ 000002021458a140] some encoding parameters are not supported by the QSV runtime. Please double check the input parameters.
Error initializing output stream 0:0 -- Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height
Conversion failed!




Found the logs


RE: Problem with ExoPlayer - TheDreadPirate - 2024-02-27

Can you try disabling Encoding to HEVC in the server settings?

Also, what Intel CPU is this? Some 6000 series CPU?


RE: Problem with ExoPlayer - Rubén Navarro López - 2024-02-27

Thank you! That worked, ill test these days.

My pc is an all in one from hp, i5 6500T 2,5Ghz