Jellyfin not fetching any images album/artist

Jellyfin not fetching any images album/artist - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Jellyfin not fetching any images album/artist (/t-jellyfin-not-fetching-any-images-album-artist)

Jellyfin not fetching any images album/artist - colinut - 2024-03-14

Thanks all in advance for any advice.
I have the AudioDB, Fanart, LastFM and Covert Art plugins installed and enabled with respective API keys in my Music Library, yet Jellyfin is not able to fetch any images whatsoever for any artist including the most popular ones which I can manually find on the respective sites with plenty of images.
However, it fetches movie and series cover art absolutely fine from IMDB and even from Fanart itself. I have also tried lowering the minimum size requirements but to no avail. Can anyone point out anything obvious?
Many thanks!

RE: Jellyfin not fetching any images album/artist - TheDreadPirate - 2024-03-14

Can you share your logs with us via https://sourceb.in/ ?

Is your music metadata properly tagged? Does the folder structure follow our documentation?

https://jellyfin.org/docs/general/server/media/music/

RE: Jellyfin not fetching any images album/artist - colinut - 2024-03-14

Thank you so much for getting back. I can confirm the folder structure is comopliant.
I restarted the server and posted logs from restart. Is there a particular action I need to perform to reflect in the logs?

https://sourceb.in/Gyhl0Bhu0n

Thank you!

RE: Jellyfin not fetching any images album/artist - TheDreadPirate - 2024-03-14

You need to do a rescan, "replace all metadata", "replace all images" on your music library so I can see what it is or isn't doing.

RE: Jellyfin not fetching any images album/artist - colinut - 2024-03-14

Seems to be just this for every artist/album:

https://sourceb.in/XwBPDAWlLp

RE: Jellyfin not fetching any images album/artist - TheDreadPirate - 2024-03-14

What version of Jellyfin are you using?

RE: Jellyfin not fetching any images album/artist - colinut - 2024-03-15

Version: 10.8.13

RE: Jellyfin not fetching any images album/artist - colinut - 2024-03-15

With Cover Art plugin removed I get this for every album:

[2024-03-15 08:35:46.829 +00:00] [ERR] [22] MediaBrowser.Providers.Manager.ProviderManager: "AlbumProvider" failed in GetImageInfos for type "MusicAlbum" at "/media/Music/Peter Gabriel/Full Stretch"
System.NullReferenceException: Object reference not set to an instance of an object.
at Jellyfin.Plugin.Fanart.Providers.AlbumProvider.AddImages(List

1 list, String path, String releaseId, String releaseGroupId, CancellationToken cancellationToken)

   at Jellyfin.Plugin.Fanart.Providers.AlbumProvider.GetImages(BaseItem item, CancellationToken cancellationToken)

   at MediaBrowser.Providers.Manager.ProviderManager.GetImages(BaseItem item, IRemoteImageProvider provider, String preferredLanguage, Boolean includeAllLanguages, CancellationToken cancellationToken, Nullable

1 type)
[2024-03-15 08:37:21.372 +00:00] [INF] [31] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-03-15 08:37:30.068 +00:00] [ERR] [42] MediaBrowser.Providers.Manager.ProviderManager: "AlbumProvider" failed in GetImageInfos for type "MusicAlbum" at "/media/Music/Pearl Jam/Lightning Bolt"
System.NullReferenceException: Object reference not set to an instance of an object.
at Jellyfin.Plugin.Fanart.Providers.AlbumProvider.AddImages(List

1 list, String path, String releaseId, String releaseGroupId, CancellationToken cancellationToken)

   at Jellyfin.Plugin.Fanart.Providers.AlbumProvider.GetImages(BaseItem item, CancellationToken cancellationToken)

   at MediaBrowser.Providers.Manager.ProviderManager.GetImages(BaseItem item, IRemoteImageProvider provider, String preferredLanguage, Boolean includeAllLanguages, CancellationToken cancellationToken, Nullable

1 type)
[2024-03-15 08:37:33.376 +00:00] [INF] [31] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-03-15 08:37:33.846 +00:00] [ERR] [53] MediaBrowser.Providers.Manager.ProviderManager: "AlbumProvider" failed in GetImageInfos for type "MusicAlbum" at "/media/Music/Frank Zappa/The Grand Wazoo"
System.NullReferenceException: Object reference not set to an instance of an object.
at Jellyfin.Plugin.Fanart.Providers.AlbumProvider.AddImages(List

1 list, String path, String releaseId, String releaseGroupId, CancellationToken cancellationToken)

   at Jellyfin.Plugin.Fanart.Providers.AlbumProvider.GetImages(BaseItem item, CancellationToken cancellationToken)

   at MediaBrowser.Providers.Manager.ProviderManager.GetImages(BaseItem item, IRemoteImageProvider provider, String preferredLanguage, Boolean includeAllLanguages, CancellationToken cancellationToken, Nullable

1 type)
[2024-03-15 08:37:45.814 +00:00] [INF] [31] Emby.Server.Implementations.Session.SessionWebSocketListener: Lost 1 WebSockets.
[2024-03-15 08:37:51.349 +00:00] [ERR] [41] MediaBrowser.Providers.Manager.ProviderManager: "AlbumProvider" failed in GetImageInfos for type "MusicAlbum" at "/media/Music/Frank Zappa/Joe's Garage Acts II & III"
System.NullReferenceException: Object reference not set to an instance of an object.

RE: Jellyfin not fetching any images album/artist - TheDreadPirate - 2024-03-15

Is your music properly tagged? It has the artist/album info embedded?