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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Firestick 4k not using hardware transcoding (/t-firestick-4k-not-using-hardware-transcoding)
Firestick 4k not using hardware transcoding - Suldrun - 2024-04-03
Hi, I've been running a Jellyfin server on unraid for a while now and I recently added a GTX 1650 for hardware transcoding. I enabled it on the server for Nvidia Nvenc and when I watch videos I can see the GPU being used in the Unraid dashboard. I've tested it on browser, android and Roku and they all work.
My main lounge TV uses a Firestick 4K though and when I watch videos on that, there's no GPU usage shown in unraid. I've had a play with the minimal options in the Firestick Jellyfin app but none of them enable transcoding as far as I can see
Before I go too deep into troubleshooting - is this a known issue at all?
Thanks
RE: Firestick 4k not using hardware transcoding - TheDreadPirate - 2024-04-03
There is nothing to troubleshoot. Transcoding only happens when it needs to happen (the client can't direct play the video). If it doesn't need to transcode then it direct plays.
Direct play is the goal. Transcoding is the fallback.