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Storage moved, now JF can't play anything - Printable Version

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+---- Thread: Storage moved, now JF can't play anything (/t-storage-moved-now-jf-can-t-play-anything)

Storage moved, now JF can't play anything - Strux - 2024-05-29

Root problem: I wanted to move my media storage from my Synology NAS to my Proxmox server, to keep less important data away from very important data.

I followed apalrd's guide for making a "pretty good NAS on Proxmox" and ended up with a LXC running Cockpit as a fileserver that then shared it's storage as a SMB share. The SMB share is mounted onto another LXC with docker running a JF 10.8.13 container. In the compose file, the mount point is referenced as a docker volume.

After tinkering with that for a couple days, when trying to play any media, this error is produced (translated from danish): This client is not compatible with the media and the server is not sending a compatible media format.

docker compose file:
Code:
version: '3.5'
services:
  jellyfin:
    image: jellyfin/jellyfin
    container_name: jellyfin
    group_add:
      - "105"
    network_mode: 'host'
    volumes:
      - fileserver:/mnt/media
      - /docker/appdata/jellyfin:/config
      - /docker/appdata/jellyfin:/cache
    devices:
      - /dev/dri/renderD128:/dev/dri/renderD128
    restart: 'unless-stopped'
        # Optional - alternative address used for autodiscovery
    environment:
      - JELLYFIN_PublishedServerUrl=http://example.com
    # Optional - may be necessary for docker healthcheck to pass if running in host network mode
    extra_hosts:
      - "host.docker.internal:host-gateway"

volumes:
  fileserver:
    driver: local
    driver_opts:
      type: none
      o: bind
      device: /mnt/fileserver

fstab:
Code:
//192.168.1.59/zpool-rust  /mnt/fileserver  cifs  username=smbuser,password=*,vers=3.0,ro  0  0

A chunk of 20240529.log (right after i tried to play a movie. Idk how much of it is relevant, if any):
Code:
[2024-05-29 04:48:59.337 +00:00] [INF] [32] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Web" "10.8.13" playing "Mad Max". Stopped at "0" ms
[2024-05-29 05:01:10.160 +00:00] [INF] [16] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Strux". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-05-29 05:01:10.161 +00:00] [INF] [16] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="/mnt/media/Movies/Alien.1979.REMASTERED.DC.1080p.BluRay.x265/Alien.1979.REMASTERED.DC.1080p.BluRay.x265.mp4", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=Transcode, TranscodeReason=VideoCodecNotSupported ) "media:/videos/13c4f17c-6084-d00c-3f55-7f4e4eb20819/master.m3u8?MediaSourceId=13c4f17c6084d00c3f557f4e4eb20819&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=139616000&AudioBitrate=384000&AudioSampleRate=48000&MaxFramerate=23.976215&api_key=<token>&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=b658f15cb5eaf4e210064bd0932b07ed&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&hevc-level=120&hevc-videobitdepth=10&hevc-profile=main10&hevc-audiochannels=6&aac-profile=lc&TranscodeReasons=VideoCodecNotSupported"
[2024-05-29 05:01:10.687 +00:00] [INF] [16] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[2024-05-29 05:01:10.688 +00:00] [INF] [16] Jellyfin.Api.Helpers.TranscodingJobHelper: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -init_hw_device vaapi=va:,kernel_driver=i915,driver=iHD -init_hw_device qsv=qs@va -filter_hw_device qs -hwaccel vaapi -hwaccel_output_format vaapi -autorotate 0 -i file:\"/mnt/media/Movies/Alien.1979.REMASTERED.DC.1080p.BluRay.x265/Alien.1979.REMASTERED.DC.1080p.BluRay.x265.mp4\" -autoscale 0 -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_qsv -preset 7 -look_ahead 0 -b:v 6667377 -maxrate 6667377 -bufsize 13334754 -g:v:0 72 -keyint_min:v:0 72 -vf \"setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_vaapi=format=nv12:extra_hw_frames=24,hwmap=derive_device=qsv,format=qsv\" -codec:a:0 libfdk_aac -ac 2 -ab 384000 -ar 48000 -af \"volume=2\" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename \"/config/transcodes/660953f2e9dc31734377db86d3fa4981%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"/config/transcodes/660953f2e9dc31734377db86d3fa4981.m3u8\""
[2024-05-29 05:01:10.717 +00:00] [ERR] [16] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 1
[2024-05-29 05:01:10.815 +00:00] [ERR] [16] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/videos/13c4f17c-6084-d00c-3f55-7f4e4eb20819/hls1/main/0.ts".
MediaBrowser.Common.FfmpegException: FFmpeg exited with code 1
  at Jellyfin.Api.Helpers.TranscodingJobHelper.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, HttpRequest request, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
  at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId)
  at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions)
  at lambda_method1008(Closure , Object )
  at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
  at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
  at Jellyfin.Server.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
  at Jellyfin.Server.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
  at Jellyfin.Server.Middleware.IpBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
  at Jellyfin.Server.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
  at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult)
  at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
  at Jellyfin.Server.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
  at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
  at Jellyfin.Server.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
  at Jellyfin.Server.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
  at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
  at Jellyfin.Server.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
  at Jellyfin.Server.Middleware.ExceptionMiddleware.Invoke(HttpContext context)
[2024-05-29 05:01:10.981 +00:00] [INF] [20] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Strux". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-05-29 05:01:10.981 +00:00] [INF] [20] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="/mnt/media/Movies/Alien.1979.REMASTERED.DC.1080p.BluRay.x265/Alien.1979.REMASTERED.DC.1080p.BluRay.x265.mp4", AudioStreamIndex=1, SubtitleStreamIndex=null ) => ( PlayMethod=Transcode, TranscodeReason=VideoCodecNotSupported ) "media:/videos/13c4f17c-6084-d00c-3f55-7f4e4eb20819/master.m3u8?MediaSourceId=13c4f17c6084d00c3f557f4e4eb20819&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=139616000&AudioBitrate=384000&AudioSampleRate=48000&MaxFramerate=23.976215&api_key=<token>&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=b658f15cb5eaf4e210064bd0932b07ed&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&hevc-level=120&hevc-videobitdepth=10&hevc-profile=main10&hevc-audiochannels=6&aac-profile=lc&TranscodeReasons=VideoCodecNotSupported"
[2024-05-29 05:01:11.028 +00:00] [INF] [41] Jellyfin.Api.Helpers.TranscodingJobHelper: Deleting partial stream file(s) "/config/transcodes/660953f2e9dc31734377db86d3fa4981.m3u8"
[2024-05-29 05:01:11.374 +00:00] [INF] [16] Jellyfin.Api.Controllers.DynamicHlsController: Current HLS implementation doesn't support non-keyframe breaks but one is requested, ignoring that request
[2024-05-29 05:01:11.375 +00:00] [INF] [16] Jellyfin.Api.Helpers.TranscodingJobHelper: "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -init_hw_device vaapi=va:,kernel_driver=i915,driver=iHD -init_hw_device qsv=qs@va -filter_hw_device qs -hwaccel vaapi -hwaccel_output_format vaapi -autorotate 0 -i file:\"/mnt/media/Movies/Alien.1979.REMASTERED.DC.1080p.BluRay.x265/Alien.1979.REMASTERED.DC.1080p.BluRay.x265.mp4\" -autoscale 0 -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_qsv -preset 7 -look_ahead 0 -b:v 6667377 -maxrate 6667377 -bufsize 13334754 -g:v:0 72 -keyint_min:v:0 72 -vf \"setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_vaapi=format=nv12:extra_hw_frames=24,hwmap=derive_device=qsv,format=qsv\" -codec:a:0 libfdk_aac -ac 2 -ab 384000 -ar 48000 -af \"volume=2\" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename \"/config/transcodes/b2e5079ebdb2e2c0955d25c121a1d9ae%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"/config/transcodes/b2e5079ebdb2e2c0955d25c121a1d9ae.m3u8\""
[2024-05-29 05:01:11.403 +00:00] [ERR] [16] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 1
[2024-05-29 05:01:11.497 +00:00] [ERR] [18] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/videos/13c4f17c-6084-d00c-3f55-7f4e4eb20819/hls1/main/0.ts".
MediaBrowser.Common.FfmpegException: FFmpeg exited with code 1
  at Jellyfin.Api.Helpers.TranscodingJobHelper.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, HttpRequest request, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
  at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId)
  at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions)

What have i done:
- Tested this with a movie that i have already seen and that i know should work, on a client i know it should work on (both my W10 laptop and my Philips TV)
- Confirmed the JF LXC has actually access to the SMB share by browsing to it. (Even though i know if it didn't have access no media should've been shown)
- Tried to search around this forum for an answer, but it was very difficult, since i wasn't sure what to search for.
- read through the log, but did not find or understand anything that i could proceed with

I know this has many components that each could be the reason for this error, but i have to start somewhere and since JF is producing the error, i thought it would be a good idea to start here.

If theres anything else i can provide, i will happily oblige.
Thank you in advance.

RE: Storage moved, now JF can't play anything - TheDreadPirate - 2024-05-29

Can you share the ffmpeg log. ffmpeg is crashing and the ffmpeg log will contain the reason it crashed.