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+---- Thread: Stuck on startup logo - remote only (/t-stuck-on-startup-logo-remote-only)
Stuck on startup logo - remote only - alex_hurts - 2024-06-02
The issue:
When accessing remotely I get stuck at the Jellyfin logo instead of the login screen or libraries. This is happening on android and web, likely all clients. If I access from my network at 169.254.2.2:8096 it works fine, but from jellyfin.mydomain.com is the issue. It was working fine as of yesterday, I don't think anything changed. I recently installed a new version, but it was a few days ago.
My setup:
jellyfin v 10.9.3 in docker
nginx - cloudflare dns - my domain
Relevant info:
I run several services, they're all working normally. I first tried toggling things on/off to see if it's something other than JF, everything seems good. Stopping the JF container, I got "bad gateway", stopping nginx I got "404", stopping cloudflare I saw my ISP given IP on the ping response. normal.
Turning "Allow Remote Access" off made no difference. Not sure how I'm accessing the startup logo and nothing else
RE: Stuck on startup logo - remote only - TheDreadPirate - 2024-06-02
Can you share your nginx config?
RE: Stuck on startup logo - remote only - alex_hurts - 2024-06-02
I can't get the whole config file, I'm working on this remotely. But its like this:
domain names: jellyfin.mydomain.com
scheme: http
forward ip: <machine's ip>
forward port: 8096
block common exploits: yes
SSL cert: jellyfin.mydomain.com
just an fyi, I haven't touched this since april 2023
RE: Stuck on startup logo - remote only - TheDreadPirate - 2024-06-02
Ah. You're using Nginx Proxy Manager. I assumed you mean vanilla Nginx.
Try clearing your browser cache? Make sure your IP and Cloudflare DNS are in sync.
RE: Stuck on startup logo - remote only - alex_hurts - 2024-06-02
Yep, tried clearing cache, no luck. I'm having the same issue on the android app as well, after clearing the cache it put me in the "connect to server" page, and then putting in jellyfin.mysite.com, I'm stuck on the JF logo. I've restarted the container a few times, and I promptly get kicked to "bad gateway" page from cloudflare, so this logo page is definitely live from the JF container. I'm stuck from there!
I also tried disabling firewall on the server, no change there.
I double checked, the server was used this morning and accessed remotely fwiw
RE: Stuck on startup logo - remote only - TheDreadPirate - 2024-06-02
Can you share the full server logs via pastebin?
RE: Stuck on startup logo - remote only - alex_hurts - 2024-06-02
Too many logs today to fit in one pastebin. I will follow up with that.
Any known issues updating to 10.9.3? I beleive I was in 10.8.something
RE: Stuck on startup logo - remote only - alex_hurts - 2024-06-02
https://pastebin.com/reDwpHbk
I erased a bunch of lines about parsing xml live tv guide
RE: Stuck on startup logo - remote only - alex_hurts - 2024-06-02
I thought I'd try restarting npm container, forgot I have no way to restart it remotely, woops
RE: Stuck on startup logo - remote only - TheDreadPirate - 2024-06-02
Looks like the server is restarting on repeat due to attempted plugin updates?