Continue playing returns at 8 minutes past last point watched

Continue playing returns at 8 minutes past last point watched - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Continue playing returns at 8 minutes past last point watched (/t-continue-playing-returns-at-8-minutes-past-last-point-watched)

Pages: 1 2

Continue playing returns at 8 minutes past last point watched - MoonOverMiami - 2024-06-16

"Continue playing at..." begins the movie around 8 minutes past where I left off.
Example, stop movie at 15 minute mark. Returning to the movie (later that hour, day or next day) begins playing it at the 23+ minute mark.

RE: Continue playing returns at 8 minutes past last point watched - TheDreadPirate - 2024-06-16

Can you share your Jellyfin server log via pastebin? The playback tracker is logged in there.

RE: Continue playing returns at 8 minutes past last point watched - MoonOverMiami - 2024-07-10

I can get log files into .txt format. I created a Pastebin but have no idea how to share it with you. Share the url?
https://pastebin.com/FGmFBsFU

RE: Continue playing returns at 8 minutes past last point watched - TheDreadPirate - 2024-07-10

You simply copy the entire contents of the log and paste them into pastebin's interface. Save and then it generates a link you can share.

RE: Continue playing returns at 8 minutes past last point watched - MoonOverMiami - 2024-07-10

https://pastebin.com/FGmFBsFU

RE: Continue playing returns at 8 minutes past last point watched - TheDreadPirate - 2024-07-10

It looks like all the clients are Rokus? What model Roku and what version of Roku OS are they running?

Also, can you share one of your ffmpeg logs via pastebin?

And what are your server specs.

RE: Continue playing returns at 8 minutes past last point watched - MoonOverMiami - 2024-07-11

Yes, Roku TV's, mostly TCL.
Here are specs for two of them:

1) TCL
Model: 43S525
Software ver: 13.0.0 build 24062-93

2) TCL
Model: 55R615
Software ver: 13.1.4 build 1510-30

Server: Synology DS1621+
- AMD Ryzen V1500B
- four core
- 32GB RAM

I did find a single ffmpeg transcoding log file:
https://pastebin.com/ttjuM8b7

RE: Continue playing returns at 8 minutes past last point watched - TheDreadPirate - 2024-07-11

That looks ok other than stopping shortly after starting. I'm assuming due to the Roku failing to play the file.

Are these same files playable when you access Jellyfin in a browser?

RE: Continue playing returns at 8 minutes past last point watched - MoonOverMiami - 2024-07-12

All files play fine, both on Roku and browser. The issue is when they are stopped in the middle and exit from the Roku Jellyfin app, the next time I log in the movie begins about 8 minutes past the correct timestamp.

RE: Continue playing returns at 8 minutes past last point watched - TheDreadPirate - 2024-07-12

How did you install Jellyfin? Is this a plain Docker container? Or is this the "community app"? If this is a plain docker install, which image? Linuxserver's image or the official image?

Also, what plugins do you have installed?

We can also try enabling debug logging to try to glean more info.

In the container path /config/config/logging.default.json, you want to set the lines near the top to "Debug".

Code:
{

    "Serilog": {

        "MinimumLevel": {

            "Default": "Debug",

            "Override": {

                "Microsoft": "Debug",

                "System": "Debug"

            }

        },

Replicate the problem and share the debug log via pastebin.