SOLVED: HEVC playback not working (fatal playback error) - Printable Version +- Jellyfin Forum (https://forum.jellyfin.org) +-- Forum: Support (https://forum.jellyfin.org/f-support) +--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting) +--- Thread: SOLVED: HEVC playback not working (fatal playback error) (/t-solved-hevc-playback-not-working-fatal-playback-error) |
HEVC playback not working (fatal playback error) - VanKurt - 2024-06-21 I am running Jellyfin 10.9.6 on Docker (Ubuntu Server on a Proxmox VM). The iGPU (Intel N100) is (hopefully) correctly passed through to the VM. In the Jellyfin settings I have enabled hardware acceleration via Intel QuickSync (QSV). What works: I can play back all kinds of videos, including H264 encoded material. No problem at all. What does not work: Playing back HEVC / H265 content does not work. It gives me the error: Playback failed due to a fatal player error. In the logs I can find the following output: Quote:ffmpeg version 6.0.1-Jellyfin Copyright © 2000-2023 the FFmpeg developers I also have attached full log files from the docker container and the Web UI below. Can anyone help me figure this out? Thank you :-) RE: HEVC playback not working (fatal playback error) - TheDreadPirate - 2024-06-21 Can you show us your docker compose file? Also, do you have IOMMU/VTd enabled in your BIOS? Also, is it a VM or an LXC? RE: HEVC playback not working (fatal playback error) - VanKurt - 2024-06-21 Aye, here's the docker compose: Code: version: "3" IOMMU/VTd should be enabled. Also it's a VM, not a LXC. RE: HEVC playback not working (fatal playback error) - TheDreadPirate - 2024-06-21 You did not pass GPU into the container. Add this to your docker compose. Code: devices: RE: HEVC playback not working (fatal playback error) - VanKurt - 2024-06-21 Yes, you were right. I just went through the docs once more. This is how my docker compose looks now: Code: version: "3" Now it's working perfectly. Thank you so much |