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+---- Thread: SOLVED: Cannot connect to server with media player (/t-solved-cannot-connect-to-server-with-media-player)
Cannot connect to server with media player - Shrek3onVHS - 2024-06-21
So, as title says; I have no issues whatsoever with the roku and fire TV apps, but I cannot seem to get connected to my server whatsoever on multiple other PCs through media player on same network as the server. All of their connections are set to private and have firewall exceptions set.
RE: Cannot connect to server with media player - TheDreadPirate - 2024-06-21
There shouldn't be any firewall settings needed on the client PCs. Only the server's firewall needs to be configured.
What OS is the server running and what version of Jellyfin server? What version of JMP are the clients running?
RE: Cannot connect to server with media player - Shrek3onVHS - 2024-06-21
Server is running Windows 11 and server build 10.9.6; Clients are on Windows 10 running JMP 1.11.1
RE: Cannot connect to server with media player - TheDreadPirate - 2024-06-21
jellyfin media player produces logs. Open JMP on the client, make your connection attempt, then on the client go to
C:\Users\yourUser\appdata\local\jellyfinmediaplayer
There will be a log directory. Share the JMP log via pastebin.
RE: Cannot connect to server with media player - Shrek3onVHS - 2024-06-21
https://pastebin.com/riRDbMQi
RE: Cannot connect to server with media player - TheDreadPirate - 2024-06-21
Huh. JMP didn't log anything. What do you see in JMP when the attempt fails? What address are you using?
Can you share your jellyfin server log via pastebin?
RE: Cannot connect to server with media player - Shrek3onVHS - 2024-06-21
When it fails, it gives the "Connection Failure - We're unable to connect to the selected server right now. Please ensure it is running and try again." pop-up. I just tried again and the log hasn't changed nor are there any new logs. Address I'm using ..... I just realized I'm an idiot. I was using the IP from ipconfig on the client, not the server machine. I am so sorry to waste your time. It's working.