Jellyfin Forum
Cannot Login When Using Cloudfront - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+---- Forum: Networking & Access (https://forum.jellyfin.org/f-networking-access)
+---- Thread: Cannot Login When Using Cloudfront (/t-cannot-login-when-using-cloudfront)



Cannot Login When Using Cloudfront - thatmacadmin - 2023-08-16

I am unable to login to the Jellyfin server when I access it using a cloudfront distribution URL. However if I use the direct URL CNAME that the cloudfront distribution points to I can login without issues. The login page loads and SSL all looks good end to end, just get an error when trying to login:

Code:
[2023-08-15 23:47:19.480 +00:00] [INF] [92] Jellyfin.Server.Implementations.Users.UserManager: Authentication request for "redacted" has succeeded.
[2023-08-15 23:47:19.480 +00:00] [INF] [92] Emby.Server.Implementations.Session.SessionManager: Current/Max sessions for user "redacted": 0/0
[2023-08-15 23:47:19.482 +00:00] [INF] [92] Emby.Server.Implementations.Session.SessionManager: Reissuing access token: "redacted"
[2023-08-15 23:47:19.482 +00:00] [ERR] [92] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request. URL "POST" "/Users/authenticatebyname".
System.ArgumentNullException: Value cannot be null. (Parameter 'appName')
  at Emby.Server.Implementations.Session.SessionManager.LogSessionActivity(String appName, String appVersion, String deviceId, String deviceName, String remoteEndPoint, User user)
  at Emby.Server.Implementations.Session.SessionManager.AuthenticateNewSessionInternal(AuthenticationRequest request, Boolean enforcePassword)
  at Jellyfin.Api.Controllers.UserController.AuthenticateUserByName(AuthenticateUserByName request)
  at lambda_method340(Closure , Object )
  at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.AwaitableObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
--- End of stack trace from previous location ---
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync()
--- End of stack trace from previous location ---
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
  at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
  at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
  at Jellyfin.Server.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
  at Jellyfin.Server.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
  at Jellyfin.Server.Middleware.IpBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
  at Jellyfin.Server.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
  at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
  at Jellyfin.Server.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
  at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
  at Jellyfin.Server.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
  at Jellyfin.Server.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
  at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
  at Jellyfin.Server.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
  at Jellyfin.Server.Middleware.ExceptionMiddleware.Invoke(HttpContext context)

Version: 10.8.10

Any thoughts on what's up?