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+--- Thread: Library Not Loading (/t-library-not-loading)
Library Not Loading - firesword13 - 2024-06-28
I have one user that is having issues viewing one library. When the user clicks into the library, the Shows tab loads endlessly. However, the episodes tab loads fine and does show the correct content. Additionally, all other users can access the library normally, and the affected user is not having issues with any other libraries.
RE: Library Not Loading - Efficient_Good_5784 - 2024-06-28
Try clearing out the user's device from Jellyfin's device list (found in the dashboard).
Also try clearing out the user's client's cache.
RE: Library Not Loading - firesword13 - 2024-06-29
(2024-06-28, 01:43 AM)Efficient_Good_5784 Wrote: Try clearing out the user's device from Jellyfin's device list (found in the dashboard).
Also try clearing out the user's client's cache.
No such luck, unfortunately. Even tried uninstalling completely on one device, and it still happens. Also happens on brand new devices, where it works for other users. I'm thinking it's something on the server side, but I'm not knowledgeable enough to figure out what's messed up.