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SOLVED: Paused stream/Open but unused App will not connect: Jellyfin Mobile - iPadOS: - Printable Version

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+--- Thread: SOLVED: Paused stream/Open but unused App will not connect: Jellyfin Mobile - iPadOS: (/t-solved-paused-stream-open-but-unused-app-will-not-connect-jellyfin-mobile-ipados)



Paused stream/Open but unused App will not connect: Jellyfin Mobile - iPadOS: - JCube - 2024-06-29

Good day, 
I have a Jellyfin 10.9.7 instance running in a Docker container. My family accesses it pretty constantly all day from various clients, including various models of Roku as well as a few iPads (running Jellyfin Mobile).
Two of these iPads are 9th generation running iPadOS 17.5.1. 
Jellyfin Mobile is 1.5.0 (5.5.0.0), Expo Version: 43.0.0

The issue: If the iPad has Jellyfin Mobile launched and they set it down to go do something else, when they come back - it does not connect to the Jellyfin server. The only way to fix it (so far) is to restart the iPad.
My other clients (Roku, WebOS, browser) do not have any issues.

Been using Jellyfin for several years now with no issue, so troubleshooting it is not something I'm super familiar with. That said, I am an IT professional so I have been looking at logs (most of which mean very little to me). I'd welcome any input or ideas.
I also did search the forum here (and Reddit) for anyone else having similar issues, and didn't see anything.

Thanks in advance!
JCube


RE: Paused stream/Open but unused App will not connect: Jellyfin Mobile - iPadOS: - theguymadmax - 2024-06-29

Have you tried Swiftfin?


RE: Paused stream/Open but unused App will not connect: Jellyfin Mobile - iPadOS: - TheDreadPirate - 2024-06-29

Can you give Swiftfin a try?

https://github.com/jellyfin/Swiftfin

Edit: Ninja'd


RE: Paused stream/Open but unused App will not connect: Jellyfin Mobile - iPadOS: - JCube - 2024-06-29

Thanks for the replies!
I have tried the latest version of Swiftfin with similar behavior.


RE: Paused stream/Open but unused App will not connect: Jellyfin Mobile - iPadOS: - theguymadmax - 2024-06-29

Is it possible that the Wifi is getting disconnected when the iPad goes to sleep and it's not reconnecting until it restarts? Is it only Jellyfin that's not working? Also have you tried to connect directly from safari?


RE: Paused stream/Open but unused App will not connect: Jellyfin Mobile - iPadOS: - JCube - 2024-06-29

It isn't impossible. I will check that shortly. Thanks for the idea.


RE: Paused stream/Open but unused App will not connect: Jellyfin Mobile - iPadOS: - JCube - 2024-06-29

I did some more testing and annoyingly/fantastically - the problem seems to be no longer occurring.
As I cannot reproduce, I won't waste anymore of your time.
I appreciate the engagement!