Jellyfin Forum
Playback problem new setup - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Playback problem new setup (/t-playback-problem-new-setup)



Playback problem new setup - estarna - 2024-07-02

Hi, today I reinstalled as new a new instance of Jellyfin Server on my QNAP. I was working fine (about 90%) on my old setup. I decided to reinstalled it as new since I changed/play/messed-up my old setup.
Setup is quite basic with libraries already on my QNAP. 

I cannot play any files on Kodi (with the Jellyfin-Kodi addon), Jellyfin Media player on my Windows or any other client. So I guess it must be a setting on the server side. Maybe FFmpeg?

I'm on 10.9.7

User has full admin privilege.

I want to join my log file, but it seems to large.

Anyway, I put it there:

https://filetransfer.io/data-package/SaE0qvcW#link

Thanks for any cue!

-Eric


RE: Playback problem new setup - TheDreadPirate - 2024-07-02

I'm assuming you installed the QNAP "app" for jellyfin? The version of ffmpeg provided by it is waaaaay old.

Code:
[2024-07-02 09:35:09.333 -04:00] [INF] [6] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Found ffmpeg version "4.1"
[2024-07-02 09:35:09.334 -04:00] [WRN] [6] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg validation: The minimum recommended version is "4.4"
[2024-07-02 09:35:09.334 -04:00] [WRN] [6] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: Failed version check: "ffmpeg"

Pretty much everything is failing because Jellyfin heavily relies on it.

You should use QNAP's docker capability to run the official docker image since we bundle ffmpeg 6 with it.


RE: Playback problem new setup - estarna - 2024-07-02

Thanks I will try that!

Appreciate the option.

-Eric