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+--- Thread: SOLVED: Update to 10.9.7 failed and got worse (/t-solved-update-to-10-9-7-failed-and-got-worse)
Update to 10.9.7 failed and got worse - HappyValley - 2024-07-03
Hi all,
Seeking some guidance as I can't figure this one out. Thank you in advance for your help and support!
Specs: Mac mini, 2018, intel; 3 GHz 6-Core Intel Core i5; Intel UHD Graphics 630 1536 MB; 8 GB 2667 MHz DDR4; 14.5 Sonoma
Part 1
- Intended to be a simple end of day update like many times before from 10.9.3 to 10.9.7.
- Shutdown the server (app), closed the app.
- Download 10.9.7 MacOS Server .dmg
- Drag to install folder
- Re-open app
- Error ""Jellyfin Server was unable to start underlying Jellyfin process"
Part 2 - "Hmm that didn't take"
- Delete app
- Reinstall
- Same error.
Part 3 - So its come to this...
- Delete the folder ~/.config/jellyfin/
- Backup then Delete the folder ~/.local/share/jellyfin/
- Delete the app
- Downgrade back to 10.9.3
- Same error.
Current status
- The app will open in the top right icons and show the popup error.
- While I can click on the logs button - there's nothing there.
- Nothing has been populated in ~/.local/share/jellyfin/ or ~/.config/jellyfin/
- Safari can't connect to http://localhost:8096
Questions - Tell me like I'm a 5yo
- How do I fix this?
- Are there files somewhere else that need to be deleted for a clean re-install?
- If I create a new user on the OS, delete the old one, and install would that fix it?
Log
Below/attached is the log following the first failed install. I am no longer able to generate a new log.
[attachment=3816]
RE: Update to 10.9.7 failed and got worse - paulc - 2024-07-03
Maybe deactivate whatever this is and give it a whirl.
Code:
Emby.Server.Implementations.Updates.InstallationManager: Failed to deserialize the
plugin manifest retrieved from "https://github.com/adultmm/AdultMediaManager.git"
System.Text.Json.JsonException: '<' is an invalid start of a value. Path: $ | LineNumber:
7 | BytePositionInLine: 0.
---> System.Text.Json.JsonReaderException: '<' is an invalid start of a value.
LineNumber: 7 | BytePositionInLine: 0.Remove that plugin. I think you can just pull that plugin folder out of the plugin directory.
RE: Update to 10.9.7 failed and got worse - HappyValley - 2024-07-03
Hi,
Thank you for offering a solution. I had pulled all the plugins prior to trying to reinstall. I have searched the system again and can not find the plugin mentioned.
Same error continues.
Still looking for options.
RE: Update to 10.9.7 failed and got worse - TheDreadPirate - 2024-07-03
I think the problem isn't the plugin. Its the plugin repo.
Go to /etc/jellyfin/system.xml and remove the lines associated with that plugin repo.
Or, do it from the GUI. It looks like Jellyfin is starting up and running. Dashboard > Plugins > Repositories.