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Transcoding Crash - Printable Version +- Jellyfin Forum (https://forum.jellyfin.org) +-- Forum: Support (https://forum.jellyfin.org/f-support) +--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting) +--- Thread: Transcoding Crash (/t-transcoding-crash) |
Transcoding Crash - Obijc - 2024-07-03 Hello, I have a problem. I want to enable hardware encoding with my Nvidia 2070 card on my Jellyfin Docker instance running on LinuxServer. I have verified that the drivers are up to date, and Docker has access to the drivers. However, I get an error message every time I start a playback. I don't understand why enabling hardware acceleration without activating hardware encoding doesn't offload the CPU much. When a playback is running without hardware encoding, I can see it in nvtop , but I can't get hardware encoding to work, which seems very interesting to me.I am on a Debian 11 VM, using Docker and jellyfin 10.9.7 Thank you for your help. RE: Transcoding Crash - TheDreadPirate - 2024-07-03 You enabled AV1 encoding, which your 2070 does not support. In Dashboard > Playback uncheck both the AV1 decoding box and AV1 encoding box. This table lists what your GPU can decode and encode. https://developer.nvidia.com/video-encode-and-decode-gpu-support-matrix-new RE: Transcoding Crash - Obijc - 2024-07-03 Thank you for your help. Indeed, the 2000 series does not support AVI transcoding. However, I still have a problem. I illustrate this with an MKV movie: when I activate hardware encoding, the player crashes as soon as the movie starts. RE: Transcoding Crash - TheDreadPirate - 2024-07-03 Can you share your ffmpeg transcode log? It is located in the same directory and is named "ffmpeg.transcode". RE: Transcoding Crash - TheDreadPirate - 2024-07-03 Wait. I see your problem from the nvidia-smi command. Your driver version is too old. You need to be on driver 520 or newer. RE: Transcoding Crash - Obijc - 2024-07-03 Thank you very much, indeed it fixed the problem. Sorry for the inconvenience, I didn't realize that the drivers were not up to date. |