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+--- Thread: SOLVED: Playback Error causing 0 videos to play (/t-solved-playback-error-causing-0-videos-to-play)
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Playback Error causing 0 videos to play - Link of Hyrule - 2024-07-04
Hey all, been using Jellyfin for a bit, but it stopped playing some videos, then while trying to troubleshoot the issue, a reinstall seemed to completely break it. The things it used to play are now:
Playback Error
Playback failed due to a fatal player error.
Restarts do nothing, and it was working originally without hardware transcoding, I believe I've set it up properly now. I'm using an older laptop (ASUS X550Z) as a home server. The drive is new, and the Ubuntu server OS was recently reinstalled after a HDD upgrade. I am new to Linux and having trouble troubleshooting for myself.
RE: Playback Error causing 0 videos to play - TheDreadPirate - 2024-07-04
Your laptops CPU/iGPU is not fast enough for CPU transcoding and doesn't have the capability to hardware accelerate transcoding.
You either need to pre-transcode to avoid transcoding on the fly or upgrade the server, which is less expensive than you think.
RE: Playback Error causing 0 videos to play - Link of Hyrule - 2024-07-05
Why was it able to play beforehand, but now it can't do anything? Anyway to get it back to a usable state? Also, how could I go about pre-transcoding?
RE: Playback Error causing 0 videos to play - TheDreadPirate - 2024-07-05
Can you share your full jellyfin logs via pastebin?
RE: Playback Error causing 0 videos to play - Link of Hyrule - 2024-07-05
https://pastebin.com/u/Link-N64?guest=1
Also, I had VLC transcode a video for me, and no dice.
RE: Playback Error causing 0 videos to play - TheDreadPirate - 2024-07-05
Can you directly link the pastebin? I'm at work and pastebin is blocked. I use my Google Cloud VM to circumvent that but I need a direct link to wget the log file.
RE: Playback Error causing 0 videos to play - Link of Hyrule - 2024-07-05
Due to size, I had to split it into parts. My son (autistic 16 year old) has been trying like a mad man to watch something, so I'm sorry about the size:
Part 1
Part 2
Part 3
RE: Playback Error causing 0 videos to play - TheDreadPirate - 2024-07-05
ffmpeg is missing.
Code:
[2024-07-05 00:41:06.289 +00:00] [ERR] Error processing request. URL "GET" "/videos/70534b1a-3a59-0ecc-1b24-2cb4e47f9ecf/live.m3u8".
System.ArgumentNullException: Value cannot be null. (Parameter '_mediaEncoder.EncoderPath')What are the contents of /etc/jellyfin/encoding.xml? Is there a value for this line?
Code:
<EncoderAppPathDisplay>/usr/lib/jellyfin-ffmpeg/ffmpeg</EncoderAppPathDisplay>Is jellyfin-ffmpeg installed?
Code:
sudo apt list --installed | grep ffmpegRE: Playback Error causing 0 videos to play - Link of Hyrule - 2024-07-05
I did install it, but let me do it agsin.
RE: Playback Error causing 0 videos to play - TheDreadPirate - 2024-07-05
Is the EncoderAppPathDisplay set in /etc/jellyfin/encoding.xml?
Also make sure you install jellyfin-ffmpeg instead of plain ffmpeg.
Code:
sudo apt install jellyfin-ffmpeg6