+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: SOLVED: Desktop Media Player Error (/t-solved-desktop-media-player-error)
Desktop Media Player Error - Ghost249 - 2024-07-27
Hello,
Just updated my media server with the recent version of Jellyfin 10.9.8 and I am now not seeing anything populating on the dashboard side. I get reports and activities to populate but anything else isn't working. I have tried the web client version and everything is functioning correctly there unlike the desktop media player client. I have attached screenshots and hopefully the correct log for any help.
I apologize if this is an issue that has been posted before. I have tried searching the forums before posting but only found one other post as of today with no solution.
Thank you for your time.
https://pastebin.com/CPGMaLfK
RE: Desktop Media Player Error - TheDreadPirate - 2024-07-27
Close Jellyfin Media Player.
In a browser go to Dashboard > Devices and delete the tokens for JMP.
Open file explorer and go to C:\Users\yourUser\appdata\local. There will be a "jellyfinmediaplayer" and "Jellyfin Media Player" folder. Delete both.
Open JMP and log back in.
RE: Desktop Media Player Error - Ghost249 - 2024-07-27
Awesome! Thank you so much TheDreadPirate that worked.