+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Jittery/stuttery video (/t-jittery-stuttery-video)
Jittery/stuttery video - Teksmith - 2024-07-28
i have no idea, but for some reason i often end up playing a movie or cartoon etc and there is a jittery playback where it stops every few seconds for a moment
i upgraded my server to this stupid spec "this is purely for storing files and jelly fin" would resolve the issue
but nadda, i have changed so many settings, can someone advise a litle
Processor Intel® Core™ i5-10400 CPU @ 2.90GHz, 2901 Mhz, 6 Core(s), 12 Logical Processor(s)
Installed Physical Memory (RAM) 32.0 GB
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
onboard graphics,
nvme 512gb for OS- Windows 10 with jellyfin installed on top
14tb wd red sata for library
Server version
10.9.6
Web version
10.9.6
Build version
10.9.6
RE: Jittery/stuttery video - TheDreadPirate - 2024-07-29
Did you enable hardware acceleration? You mention a bunch of hyper V stuff. Is windows a VM?
RE: Jittery/stuttery video - Teksmith - 2024-08-04
not yet, i was considering docker but for now I'm just running it directly on a windows 10 machine
RE: Jittery/stuttery video - TheDreadPirate - 2024-08-04
Can you share your full jellyfin log via pastebin? And what steps have you taken to enable hardware acceleration?
RE: Jittery/stuttery video - Teksmith - 2024-08-07
the issues come across a variety of media, Music videos from youtube no issue, most movies no issue, but some tv series there is a issue, half of anime and most modern cartoons the issue persists
Castlevania, batman the caped crusader both have issues
the content is .mkv and is 1080p h264 SDR, from what i can tell i followed a few different resolutions i googled, and a combination of god knows which ones resulted in content working fine, except with discoloration, which was very noticeable watching stranger things "i never had an acid trip but it how i imagine one would look at the world coming down from one"
i have uploaded a pastebin log at https://pastebin.com/wN2nCEbs
hopefully this is the log you are referring to
as for settings,
transcoding is intel quicksync QSV
enable hardware decoding 0 all
prefer os native DXVA or VA-APO hardware decoders
hardware encoding options
enable hardware encoding
enable intel low power h.264 encoder
enable intel low-power hevc hardware encoder
allo encoding in hevc format
allo encoding in av1 format
i have not enable vpp tone mapping
enable tone mapping
gamma
tone mapping mode
auto
tone mapping range
PC
tone mapping desat
0
tone mapping peak
100
tone mapping param - blank
transocing thread count
6
ffmpeg path
ffmpeg
transcode path
C:\ProgramData\Jellyfin\Server\transcodes
don't think rest of details relevant if they are let me know thanks
RE: Jittery/stuttery video - TheDreadPirate - 2024-08-07
The ffmpeg log looks fine. Can you try remuxing the problem files to see if its a problem with the file?