Playback failed due to a fatal player error. (transcoding)

Playback failed due to a fatal player error. (transcoding) - Printable Version

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Playback failed due to a fatal player error. (transcoding) - Jorduino - 2024-08-14

Jellyfin version: 10.9.9.
Installation method: docker (compose, linuxserver.io) https://pastebin.com/uc1d1CD6
FFmpeg log: https://pastebin.com/qUpBzeuW
Jellyfin log: https://pastebin.com/SpBPKp1u

I tried to enable hardware acceleration, installed the nvidia-container-toolkit, appropriate drivers, etc, but whenever hardware acceleration is enabled in jellyfin it only gives the "Playback failed due to a fatal player error". I looked through the forum and tried pruning the docker and reinstalling but no luck. I tried

Code:
docker exec -it --user abc jellyfin bash

and ran

Code:
ffmpeg

and it said command not found, but

Code:
/usr/lib/jellyfin-ffmpeg/ffmpeg

seems to return version info etc, so i think it is installed correctly. the logs say something about the codec not being supported but in the jellyfin settings i have tried with all codecs enabled or disabled and getting the fatal player error either way.

RE: Playback failed due to a fatal player error. (transcoding) - TheDreadPirate - 2024-08-14

Unless you have a 4000 series Nvidia RTX card, your GPU cannot encode AV1.

Use this table to check the right decode and encode options for your GPU.

https://developer.nvidia.com/video-encode-and-decode-gpu-support-matrix-new