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+--- Thread: Source Error after playing OK (/t-source-error-after-playing-ok)
Source Error after playing OK - gontxomde - 2024-08-17
Hi everyone.
I run Jellyfin 10.9.9 on an unraid NAS, using a Docker container. I play the media in many clients (Android, iPad, macOS via app or web...) And there is a recurring problem I'm facing. Sometimes a playback crashes unexpectedly and then if I try to play that episode again, it will crash all times, even if I try to play the parts I was watching before it crashed. The iPad app just freezes, the android app has a notification saying Source Error. These crashes are a bit unpredictable. I have fully watched this show using the same files, Jellyfin configuration and clients, so I don't think it's a problem with the media. Knowing nothing about how Jellyfin works internally, I believe the problem might be related with come transcode file or cache.
To try to solve the issue, I tried deleting the transcodes' folder content. What I noted is that after another crash in the next episode I played, the folder had like hundreds of files (I don't know if this is relevant, but I think it might be something).
The log is so brief:
Code:
[2024-08-17 16:09:37.093 +02:00] [INF] [48] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Update Plugins" Completed after 0 minute(s) and 1 seconds
[2024-08-17 16:09:42.159 +02:00] [INF] [24] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.100.94" request
[2024-08-17 16:09:45.255 +02:00] [INF] [48] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "gizaguirre". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-08-17 16:10:15.867 +02:00] [INF] [40] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Android" "2.6.2" playing "AuditorÃa interna". Stopped at "1039907" ms
[2024-08-17 16:10:17.283 +02:00] [INF] [11] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "gizaguirre". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-08-17 16:12:30.158 +02:00] [INF] [40] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-08-17 16:12:42.159 +02:00] [INF] [41] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-08-17 16:12:54.159 +02:00] [INF] [41] Emby.Server.Implementations.Session.SessionWebSocketListener: Lost 1 WebSockets.
[2024-08-17 16:15:43.002 +02:00] [INF] [27] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.100.150" request
[2024-08-17 16:19:45.305 +02:00] [INF] [46] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Android" "2.6.2" playing "AuditorÃa interna". Stopped at "1431515" msRE: Source Error after playing OK - TheDreadPirate - 2024-08-17
Your log you shared doesn't indicate it is transcoding. It would log that ffmpeg was spawned.
Can you share the full log via pastebin?