Jellyfin Forum
Unable to play video with burning in sutitles - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Unable to play video with burning in sutitles (/t-unable-to-play-video-with-burning-in-sutitles)



Unable to play video with burning in sutitles - Nihalvm - 2024-08-24

I am trying to play a movie on my 4K tv. The movie plays fine without subtitles. However as soon as i select subtitles, i get "burning in subtitles..." , then a "Player encountered error" message and it just defaults to playing again without subtitles.
The same file works with Transcoding on a browser.

My server spcs are:
AMD ryzen 5700G 
Jellyfin 10.9.9 running on top of Debian 12.
i have VAAPI selected under transcoding options

App: Jellyfin for Android TV 0.17.3

FFMPEG Logs here: https://logs.notifiarr.com/?b7ef5f85734fea82#6y96Erk8MK4FmLzmdHV5EGUPHUi5FGo5n9Hf5J3nH1Sq


Please let me know if you need any more logs


RE: Unable to play video with burning in sutitles - TheDreadPirate - 2024-08-24

What kind of Android TV is it? Is it plain Android TV or FireTV? Is this ffmpeg log from the successful browser transcode or the failed ATV transcode?

Also, can you share the full main jellyfin log as well?