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+--- Thread: SOLVED: Jellyfin server error on Ubuntu server 24.04 (/t-solved-jellyfin-server-error-on-ubuntu-server-24-04)
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Jellyfin server error on Ubuntu server 24.04 - Nex1337 - 2024-08-30
Hello
I have installed the latest stable version of jellyfin on Ubuntu 24.04, unfortunately I am having trouble getting it to work because an error pops up, what could be the cause of this? (see screenshot for details).
RE: Jellyfin server error on Ubuntu server 24.04 - Fate - 2024-08-30
can you post everything in:
journalctl -u jellyfin.service --no-pager
to pastebin and link it here?
or
journalctl -u jellyfin.service --since=yesterday --no-pager
if the other is too much text
RE: Jellyfin server error on Ubuntu server 24.04 - Nex1337 - 2024-08-30
Hey, I have already managed to solve it, by restarting jellyfin again.
I have another problem, I'm trying to enable QSV transcoding and unfortunately it doesn't work, I do everything according to the instructions. My hardware is intel N100.
Log: https://pastebin.com/VBkzgXWc
RE: Jellyfin server error on Ubuntu server 24.04 - Fate - 2024-08-30
(2024-08-30, 08:01 PM)Nex1337 Wrote: Hey, I have already managed to solve it, by restarting jellyfin again.
I have another problem, I'm trying to enable QSV transcoding and unfortunately it doesn't work, I do everything according to the instructions. My hardware is intel N100.
Log: https://pastebin.com/VBkzgXWc
That log does not contain the transcoding data.
There should be a separate jellyfin trancode log.
In addition to that I would still like to see:
journalctl -u jellyfin.service --since=yesterday --no-pager
dmesg | grep i915
vainfo
did you install any intel drivers?
RE: Jellyfin server error on Ubuntu server 24.04 - TheDreadPirate - 2024-08-30
Also, what are your hardware specs?
RE: Jellyfin server error on Ubuntu server 24.04 - Nex1337 - 2024-08-31
@Fate
Results:
1. journalctl: https://pastebin.com/Zg1Y4BCk
2. dmesg: https://pastebin.com/MPd16Fhx
3. vainfo: https://pastebin.com/BHxu3RDT
@TheDreadPirate
It's a Aoostar R1 Mini Nas (16GB 3200mhz, 256 SSD): https://aoostar.com/products/aoostar-r1-2bay-nas-intel-n100-mini-pc-with-w11-pro-lpddr4-16gb-ram-512gb-ssd?srsltid=AfmBOoqcJoJpCVAsX_uZ7sYG-GQjAyi2iDXg8GdUG4V1snMnMFrwAqed
I also noticed, when watching a 4k video on a 1080p monitor, the playback info says it is direct play and the CPU usage is ~30%
https://ibb.co/86qTqZn
Thanks for help
RE: Jellyfin server error on Ubuntu server 24.04 - Fate - 2024-08-31
(2024-08-31, 06:59 AM)Nex1337 Wrote: @FateHmm the QSV seems to be setup correctly.
Results:
1. journalctl: https://pastebin.com/Zg1Y4BCk
2. dmesg: https://pastebin.com/MPd16Fhx
3. vainfo: https://pastebin.com/BHxu3RDT
@TheDreadPirate
It's a Aoostar R1 Mini Nas (16GB 3200mhz, 256 SSD): https://aoostar.com/products/aoostar-r1-2bay-nas-intel-n100-mini-pc-with-w11-pro-lpddr4-16gb-ram-512gb-ssd?srsltid=AfmBOoqcJoJpCVAsX_uZ7sYG-GQjAyi2iDXg8GdUG4V1snMnMFrwAqed
I also noticed, when watching a 4k video on a 1080p monitor, the playback info says it is direct play and the CPU usage is ~30%
https://ibb.co/86qTqZn
Thanks for help
But I never see any video transcodes. I only requested audio transcodes in the logs.
30% CPU for direct play seems to be a bit on the high side. But could be okay depending on what the source format/bitrate is and if it needs to remux the container.
Are you sure QSVis not working?
RE: Jellyfin server error on Ubuntu server 24.04 - Nex1337 - 2024-08-31
@Fate
It doesn't work because usually the N100 CPU usage for 1 transcoding is ~5-10% (I checked on windows 10). On the other hand, it puzzles me why it doesn't transcode a 4k movie when I watch it on a FHD monitor just uploads as directplay
RE: Jellyfin server error on Ubuntu server 24.04 - Fate - 2024-08-31
(2024-08-31, 12:36 PM)Nex1337 Wrote: @Fate
It doesn't work because usually the N100 CPU usage for 1 transcoding is ~5-10% (I checked on windows 10). On the other hand, it puzzles me why it doesn't transcode a 4k movie when I watch it on a FHD monitor just uploads as directplay
That is no reliable metric.
Show the ffmpeg transcoding log then.
RE: Jellyfin server error on Ubuntu server 24.04 - Nex1337 - 2024-08-31
@Fate
Logs:
1. https://pastebin.com/uHjVc9uq
2. https://pastebin.com/7VBaBy8c
I changed the “Internal graphics” options in the bios from “auto” to “Enable” after which I played the 4k video on my phone and surprisingly it started working, but it stutters, while on other devices it still doesn't work. CPU usage: 6-7%
https://ibb.co/LdKDbF9