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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Jellyfin TV, playback failed after skipping to another episode (/t-jellyfin-tv-playback-failed-after-skipping-to-another-episode)
Pages:
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Jellyfin TV, playback failed after skipping to another episode - rijul - 2024-09-07
Jellyfin Server: 10.9.8 (Windows)
Jellyfin Client: 0.17.4 (Android)
Logs:
Code:
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SUBRIP","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":0,"Width":0,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":6,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":7,"FileName":"OpenSans-Semibold.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null}],"Formats":[],"Bitrate":1476900,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null}
ffmpeg -analyzeduration 200M -probesize 1G -fflags +genpts -f matroska -i file:"G:\Media\shows\one piece 1999\season 1\[AnimeRG] One Piece - 049 [1080p] [Dual-Audio] [Multi-Sub] [x265] [pseudo].mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -tag:v:0 hvc1 -bsf:v hevc_mp4toannexb -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d.m3u8"
ffmpeg version 6.0.1-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
built with gcc 13-win32 (GCC)
configuration: --prefix=/opt/ffmpeg --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --pkg-config=pkg-config --pkg-config-flags=--static --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --disable-w32threads --enable-pthreads --enable-shared --enable-lto --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 58. 2.100 / 58. 2.100
libavcodec 60. 3.100 / 60. 3.100
libavformat 60. 3.100 / 60. 3.100
libavdevice 60. 1.100 / 60. 1.100
libavfilter 9. 3.100 / 9. 3.100
libswscale 7. 1.100 / 7. 1.100
libswresample 4. 10.100 / 4. 10.100
libpostproc 57. 1.100 / 57. 1.100
Input #0, matroska,webm, from 'file:G:\Media\shows\one piece 1999\season 1\[AnimeRG] One Piece - 049 [1080p] [Dual-Audio] [Multi-Sub] [x265] [pseudo].mkv':
Metadata:
encoder : libebml v1.3.3 + libmatroska v1.4.4
creation_time : 2018-05-24T02:47:17.000000Z
Duration: 00:25:00.10, start: 0.000000, bitrate: 1308 kb/s
Stream #0:0: Video: hevc (Main), yuv420p(tv), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn (default)
Metadata:
BPS : 1136020
BPS-eng : 1136020
DURATION : 00:25:00.040000000
DURATION-eng : 00:25:00.040000000
NUMBER_OF_FRAMES: 35965
NUMBER_OF_FRAMES-eng: 35965
NUMBER_OF_BYTES : 213009572
NUMBER_OF_BYTES-eng: 213009572
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2018-05-24 02:47:17
_STATISTICS_WRITING_DATE_UTC-eng: 2018-05-24 02:47:17
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(eng): Audio: aac (LC), 48000 Hz, stereo, fltp (default)
Metadata:
title : English Stereo
BPS : 85032
BPS-eng : 85032
DURATION : 00:24:50.901000000
DURATION-eng : 00:24:50.901000000
NUMBER_OF_FRAMES: 69886
NUMBER_OF_FRAMES-eng: 69886
NUMBER_OF_BYTES : 15846964
NUMBER_OF_BYTES-eng: 15846964
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2018-05-24 02:47:17
_STATISTICS_WRITING_DATE_UTC-eng: 2018-05-24 02:47:17
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(jpn): Audio: aac (LC), 44100 Hz, stereo, fltp
Metadata:
title : Japanese Stereo
BPS : 83288
BPS-eng : 83288
DURATION : 00:25:00.102000000
DURATION-eng : 00:25:00.102000000
NUMBER_OF_FRAMES: 64604
NUMBER_OF_FRAMES-eng: 64604
NUMBER_OF_BYTES : 15617629
NUMBER_OF_BYTES-eng: 15617629
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2018-05-24 02:47:17
_STATISTICS_WRITING_DATE_UTC-eng: 2018-05-24 02:47:17
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:3(eng): Subtitle: ass
Metadata:
title : English
BPS : 132
BPS-eng : 132
DURATION : 00:24:19.870000000
DURATION-eng : 00:24:19.870000000
NUMBER_OF_FRAMES: 368
NUMBER_OF_FRAMES-eng: 368
NUMBER_OF_BYTES : 24202
NUMBER_OF_BYTES-eng: 24202
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2018-05-24 02:47:17
_STATISTICS_WRITING_DATE_UTC-eng: 2018-05-24 02:47:17
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:4(ara): Subtitle: subrip
Metadata:
title : Arabic
BPS : 108
BPS-eng : 108
DURATION : 00:23:04.780000000
DURATION-eng : 00:23:04.780000000
NUMBER_OF_FRAMES: 391
NUMBER_OF_FRAMES-eng: 391
NUMBER_OF_BYTES : 18776
NUMBER_OF_BYTES-eng: 18776
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2018-05-24 02:47:17
_STATISTICS_WRITING_DATE_UTC-eng: 2018-05-24 02:47:17
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:5(por): Subtitle: subrip
Metadata:
title : Portuguese (Brazilian)
BPS : 71
BPS-eng : 71
DURATION : 00:24:27.230000000
DURATION-eng : 00:24:27.230000000
NUMBER_OF_FRAMES: 440
NUMBER_OF_FRAMES-eng: 440
NUMBER_OF_BYTES : 13137
NUMBER_OF_BYTES-eng: 13137
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2018-05-24 02:47:17
_STATISTICS_WRITING_DATE_UTC-eng: 2018-05-24 02:47:17
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:6(spa): Subtitle: subrip
Metadata:
title : Spanish (LA)
BPS : 77
BPS-eng : 77
DURATION : 00:24:22.040000000
DURATION-eng : 00:24:22.040000000
NUMBER_OF_FRAMES: 369
NUMBER_OF_FRAMES-eng: 369
NUMBER_OF_BYTES : 14114
NUMBER_OF_BYTES-eng: 14114
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2018-05-24 02:47:17
_STATISTICS_WRITING_DATE_UTC-eng: 2018-05-24 02:47:17
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:7: Attachment: ttf
Metadata:
filename : OpenSans-Semibold.ttf
mimetype : application/x-truetype-font
Output #0, hls, to 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d.m3u8':
Metadata:
encoder : Lavf60.3.100
Stream #0:0: Video: hevc (Main) (hvc1 / 0x31637668), yuv420p(tv), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, 23.98 fps, 23.98 tbr, 90k tbn (default)
Stream #0:1: Audio: aac (LC), 48000 Hz, stereo, fltp (default)
Stream mapping:
Stream #0:0 -> #0:0 (copy)
Stream #0:1 -> #0:1 (copy)
Press [q] to stop, [?] for help
frame= 0 fps=0.0 q=-1.0 size= 0kB time=00:00:00.00 bitrate=N/A speed=N/A
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d0.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d1.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d2.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d3.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d4.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d5.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d6.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d7.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d8.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d9.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d10.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d11.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d12.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d13.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d14.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d15.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d16.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d17.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d18.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d19.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d20.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d21.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d22.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d23.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d24.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d25.ts' for writing
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d26.ts' for writing
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[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d59.ts' for writing
frame= 8756 fps=0.0 q=-1.0 size=N/A time=00:00:00.09 bitrate=N/A speed=0.183x
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d60.ts' for writing
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frame=17264 fps=17260 q=-1.0 size=N/A time=00:05:54.92 bitrate=N/A speed= 355x
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d119.ts' for writing
[q] command received. Exiting.
[hls @ 0000025c98b6e040] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\01e6888d784eb7be4071cb45eef4847d120.ts' for writing
frame=17371 fps=17198 q=-1.0 Lsize=N/A time=00:05:59.45 bitrate=N/A speed= 356x
video:105361kB audio:7607kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknownI am having a issue where skipping to the next episode causes an error "Playback error will retry". This only occurs on jellyfin tv.
It only seems to be happening with hevc vidio and h264 has no problem playing. This is also an issue on tizen-os but i just stopped using it.
Using external player, vlc, shows hw error and asks to disable it after saying yes to disabling hw there is no vidio only audio.
My english is very bad.
Any help will be appreciated.
This is only an issue on jellyfin tv
RE: Jellyfin TV, playback failed after skipping to another episode - TheDreadPirate - 2024-09-07
What kind of Android TV device is it?
And can you share the full media info for the video that fails?
And can you share the main jellyfin log via pastebin? log_20240907.log
RE: Jellyfin TV, playback failed after skipping to another episode - rijul - 2024-09-08
it is haier tv I will give you some more info on it in some time as it is 9 in the morning currently and grandparents are watching tv.
This is the media info:
Code:
[AnimeRG] One Piece - 056 [1080p] [Dual-Audio] [Multi-Sub] [x265] [pseudo]
Container: mkv
Path: G:\Media\shows\one piece 1999\season 1\[AnimeRG] One Piece - 056 [1080p] [Dual-Audio] [Multi-Sub] [x265] [pseudo].mkv
Size: 237 MB
Video
Title: 1080p HEVC SDR
Codec: HEVC
AVC: No
Profile: Main
Level: 153
Resolution: 1920x1080
Aspect ratio: 16:9
Anamorphic: No
Interlaced: No
Framerate: 23.976025
Bitrate: 1322 kbps
Bit depth: 8 bit
Video range: SDR
Video range type: SDR
Pixel format: yuv420p
Ref frames: 1
Audio
Title: English Stereo - AAC - Default
Language: eng
Codec: AAC
AVC: No
Profile: LC
Layout: stereo
Channels: 2 ch
Bitrate: 85 kbps
Sample rate: 48000 Hz
Default: Yes
Forced: No
External: No
Audio
Title: Japanese Stereo - AAC
Language: jpn
Codec: AAC
AVC: No
Profile: LC
Layout: stereo
Channels: 2 ch
Bitrate: 86 kbps
Sample rate: 44100 Hz
Default: No
Forced: No
External: No
Subtitle
Title: English - ASS
Language: eng
Codec: ASS
AVC: No
Default: No
Forced: No
External: No
Subtitle
Title: Arabic - SUBRIP
Language: ara
Codec: SUBRIP
AVC: No
Default: No
Forced: No
External: No
Subtitle
Title: Portuguese (Brazilian) - SUBRIP
Language: por
Codec: SUBRIP
AVC: No
Default: No
Forced: No
External: No
Subtitle
Title: Spanish (LA) - SUBRIP
Language: spa
Codec: SUBRIP
AVC: No
Default: No
Forced: No
External: NoHere are the logs:
https://pastebin.com/PFQMYnTr
Thanks for help.
RE: Jellyfin TV, playback failed after skipping to another episode - TheDreadPirate - 2024-09-08
I don't see anything obviously wrong. Does this issue happen with every video or only on some videos?
What are the specs of your server?
Unrelated, remove this plugin repo. It no longer exists.
https://repo.codyrobibero.dev/manifest.json"
You also need to setup your OpenSubtitles account or disable it.
RE: Jellyfin TV, playback failed after skipping to another episode - rijul - 2024-09-09
I deleted opensub, I have deleted the repo and my specs are:
i3-7100
gt730
12gb memory
sorry for late reply I didn't get the email.
RE: Jellyfin TV, playback failed after skipping to another episode - TheDreadPirate - 2024-09-09
What Android TV device are you using? And what model Samsung TV?
Also, you should enable Intel Quick Sync since your CPU has some transcoding capability.
RE: Jellyfin TV, playback failed after skipping to another episode - rijul - 2024-09-10
enabling qsv causes playback to not work in tv version.
Android tv shows model number as SMART_TV looking at the model number from the would require removing it from the wall.
Samsung tv is : UA32T4600AKBXL
I cant reply fast because of timezone difference.
RE: Jellyfin TV, playback failed after skipping to another episode - TheDreadPirate - 2024-09-10
Can you share screenshots of Dashboard > Playback? After you enabled Intel Quick Sync? Not every box should be checked.
RE: Jellyfin TV, playback failed after skipping to another episode - rijul - 2024-09-11
![[Image: Capture.png]](https://i.postimg.cc/K1PRRP4k/Capture.png)
![[Image: Capture.png]](https://i.postimg.cc/bDBvKLVM/Capture.png)
![[Image: Capture.png]](https://i.postimg.cc/dQBCcJFD/Capture.png)
![[Image: Capture.png]](https://i.postimg.cc/bsL58M9s/Capture.png)
![[Image: Capture.png]](https://i.postimg.cc/rDPYRrbT/Capture.png)
These are the settings.
RE: Jellyfin TV, playback failed after skipping to another episode - TheDreadPirate - 2024-09-11
Uncheck both low power encoding boxes and try again.