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+--- Thread: playback fatal error (/t-playback-fatal-error)
playback fatal error - UsagI - 2024-09-09
i have been adding all of my owned movies and tv shows to my server that have different file formats, and i did not have any problems until yesterday and now i get the message in the logs it says i cannot encode av1 and im using nvidia acceleration. with the end of the log saying conversion failed
anyone know what the issue may be?
RE: playback fatal error - TheDreadPirate - 2024-09-09
What are your hardware specs?
RE: playback fatal error - UsagI - 2024-09-10
dell G5 5590
intel i7 9750H
nvidia 1660 ti (laptop)
16gb ddr4
3tb external hard drive which the server runs from
RE: playback fatal error - TheDreadPirate - 2024-09-10
The 1660Ti does not support AV1 encoding.
https://developer.nvidia.com/video-encode-and-decode-gpu-support-matrix-new
RE: playback fatal error - UsagI - 2024-09-11
so does that mean i cannot watch those formats then?
RE: playback fatal error - TheDreadPirate - 2024-09-11
If you have AV1 content, and your device supports playing it, Jellyfin will just send it to the client unmodified.
The problem is you're try to transcode TO AV1. Which your GPU does not support.
The list of boxes at the top are the codecs Jellyfin will send to the GPU for decoding when transcoding is required. If they are unchecked, your CPU will decode those codecs. If they are unchecked, that does NOT mean you cannot play them at all.
Use that Nvidia link I included in my prior post to figure out what your GPU can decode and encode.