Jellyfin Forum
FireTV app shows wrong server version and won't connect - Printable Version

+- Jellyfin Forum (https://forum.jellyfin.org)
+-- Forum: Support (https://forum.jellyfin.org/f-support)
+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: FireTV app shows wrong server version and won't connect (/t-firetv-app-shows-wrong-server-version-and-won-t-connect)



FireTV app shows wrong server version and won't connect - Dix - 2024-09-28

The Jellyfin app on my firestick identifies my Jellyfin server as being 10.0.7.7, and tells me I must update to 10.0.9.11 or newer before I can use the app.
I am already running this server version.

Jellyfin clients for Android phone and iOS device can connect successfully.

-Amazon Firestick 4k
-Jellyfin-androidtv  0.17.5

-Windows Jellyfin server 10.0.9.11

Any help gratefully accepted.


RE: FireTV app shows wrong server version and won't connect - TheDreadPirate - 2024-09-28

Did you recently upgrade? If so, perhaps try clearing the app cache for Jellyfin on your Firestick.


RE: FireTV app shows wrong server version and won't connect - Dix - 2024-09-29

Thanks - it's working now.