SOLVED: Hardware Transcoding Issue

SOLVED: Hardware Transcoding Issue - Printable Version

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Hardware Transcoding Issue - SNChalmers - 2024-09-29

Hey folks,

Hardware transcoding used to work fine, and sometime over the past couple months it just stopped working. The issue appears when I try to play HEVC media in a browser, Jellyfin says "Playback Error Playback failed due to a fatal player error." This has happened before, but the issue was that I had run out of storage, which is not the case this time. Thanks in advance for any help Smiling-face

My server is running Debian 11 and OpenMediaVault. Jellyfin is running in Docker. and is version 10.9.7. The CPU is a Ryzen 1600 with reasonably up to date firmware, 16GB of RAM, and a GTX1060. I have attached logs from the last time I attempted to play an HEVC file. Please let me know what other information I can provide that would be helpful.

Thanks again!

Logs: https://pastebin.com/1eC7sn8p

RE: Hardware Transcoding Issue - TheDreadPirate - 2024-09-30

We'd need to see the ffmpeg log, located in the same directory as the jellyfin log.

Since you are on Debian 11, I am betting that your Nvidia driver and/or container toolkit is old.

RE: Hardware Transcoding Issue - SNChalmers - 2024-09-30

Here are the three ffmpeg logs that appear to have been generated at the same time as the log previously posted.

https://pastebin.com/0xbq49iQ
https://pastebin.com/nqzLhxet
https://pastebin.com/KVkui5Ze

RE: Hardware Transcoding Issue - SNChalmers - 2024-09-30

The relevant lines appear to be
[AVHWDeviceContext @ 0x5611a6dbaf00] Cannot load libcuda.so.1
[AVHWDeviceContext @ 0x5611a6dbaf00] Could not dynamically load CUDA
Device creation failed: -1.
Failed to set value 'cuda=cu:0' for option 'init_hw_device': Operation not permitted
Error parsing global options: Operation not permitted

But after some googling I'm still unsure how to fix this.

RE: Hardware Transcoding Issue - TheDreadPirate - 2024-09-30

Are you using docker compose to configure the container or OMV's UI?

RE: Hardware Transcoding Issue - SNChalmers - 2024-09-30

Docker compose, through Portainer.

RE: Hardware Transcoding Issue - TheDreadPirate - 2024-09-30

Can you share your docker compose config?

RE: Hardware Transcoding Issue - SNChalmers - 2024-09-30

Apologies for not including it initially, somehow my password to Portainer got reset and I was struggling to figure out how to log in lol. Jellyfin specifically is this;

EDIT: Not sure what happened to the formatting here but in Portainer everything is indented correctly, and obviously using colon+slash instead of Confused-face

lol

version: "3"
services:
jellyfin:
# image: linuxserver/jellyfin:10.8.11-1-ls229
image: ghcr.io/jellyfin/jellyfin:latest
# image: jellyfin/jellyfin
container_name: jellyfin
environment:
- PUID=1000
- PGID=100
- TZ=America/Vancouver
# - UMASK_SET=022 #optional
volumes:
- /var/lib/docker/configs/jellyfin Confused-face

config
- /srv/dev-disk-by-uuid-43c6f622-4118-429f-89b7-f9cd3995ea21/RaidSharedBase/Media/TV Confused-face

data/tvshows
- /srv/dev-disk-by-uuid-43c6f622-4118-429f-89b7-f9cd3995ea21/RaidSharedBase/Media/Movies Confused-face

data/movies
- /srv/dev-disk-by-uuid-43c6f622-4118-429f-89b7-f9cd3995ea21/RaidSharedBase/Media/Transcodes Confused-face

config/transcodes
ports:
- 192.168.1.101:8096:8096
- 192.168.1.101:8920:8920 #optional for secure connections
restart: unless-stopped
runtime: nvidia
deploy:
resources:
reservations:
devices:
- capabilities: [gpu]

The entire config is located in the pastebin below if you need it. Not all of these services are actually in use, though they're all running. I never got around to setting some of them up.

https://pastebin.com/u5KBa4pQ

RE: Hardware Transcoding Issue - TheDreadPirate - 2024-09-30

Update your "Deploy" section to this.

Code:
deploy:

  resources:

    reservations:

      devices:

          - driver: nvidia

             count: all

             capabilities: [gpu]

RE: Hardware Transcoding Issue - SNChalmers - 2024-09-30

It works! Thanks so much man, you're a lifesaver. So was it trying to use a different driver or something? I wonder why that would've changed, this stuff worked fine a few months ago.