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+--- Thread: Jellyfin / Docker:Playback failed because the media is not supported by this client. (/t-jellyfin-docker-playback-failed-because-the-media-is-not-supported-by-this-client)
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Jellyfin / Docker:Playback failed because the media is not supported by this client. - Darlor - 2024-10-31
Hello,
I installed Jellyfin on Docker without any problem by following this tutorial: https://doc.ubuntu-fr.org/jellyfin
My music is on 2nd internal SSD dedicated only to music files.
I created a new user / password for Jellyfin.
OS: Xubuntu 24.10
Nom du serveur: 4623b75e6915
Version du serveur 10.10.0
Version web 10.10.0
Numéro de build10.10.0
The docker-compose.yml file is suitable for my configuration:
Code:
services:
jellyfin:
image: jellyfin/jellyfin
ports:
- '8096:8096'
volumes:
- /home/vortex/jellyfin:/config
- /media/vortex/Zic:/media
environment:
- UID=1000
- GID=1000
restart: alwaysImmediately after running the command:
Code:
sudo docker-compose upall my music was easily accessible and readable from the Jellyfin web interface.
But after restarting Xubuntu 24.10, access to the Jellyfin interface starts fine, I can browse all the music, but when I start listening I get the following error message:
Code:
"Reading error
Playback failed because the media is not supported by this client."and in the log file I have the following error:
Code:
[2024-10-31 08:18:43.909 +00:00] [ERR] [8] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Could not find file '/media/Zic/New 07-2024/Kpop/TWS 2nd Mini Album 'SUMMER BEAT!'/YOU+ME=7942.flac'". URL "GET" "/Audio/910dbc060ba72f569e9035bb8c347da7/universal".
[2024-10-31 08:18:44.087 +00:00] [INF] [8] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Web" "10.10.0" playing "YOU+ME=7942". Stopped at "0" msDo you have any idea of the origin of this error?
Could it be a problem with the access rights of the Jellybin user?
Thank you in advance for your advice
RE: Jellyfin / Docker:Playback failed because the media is not supported by this client. - TheDreadPirate - 2024-10-31
Is the volume the music is located on a network share?
RE: Jellyfin / Docker:Playback failed because the media is not supported by this client. - Darlor - 2024-10-31
It's an internal disk : dev/sda
it contains all audio files, it is not on a network share.
OS: Xubuntu 24.10 and Jellyfin are on the system disk: /dev/sdb2
RE: Jellyfin / Docker:Playback failed because the media is not supported by this client. - TheDreadPirate - 2024-10-31
I noticed this.
In your docker compose
Code:
/media/vortex/Zic:/mediaAnd in your log
Code:
/media/Zic/New 07-2024/Kpop/TWS 2nd Mini Album 'SUMMER BEAT!'/YOU+ME=7942.flacOn the host, is your music located in /media/vortex/Zic/Zic?
RE: Jellyfin / Docker:Playback failed because the media is not supported by this client. - Darlor - 2024-10-31
On the host, the music is located :
/media/vortex/Zic1/Zic
![[Image: zic10.png]](https://i65.servimg.com/u/f65/12/28/15/21/zic10.png)
RE: Jellyfin / Docker:Playback failed because the media is not supported by this client. - theguymadmax - 2024-10-31
Change your docker-compose to
Code:
/media/vortex/Zic1:/mediaRE: Jellyfin / Docker:Playback failed because the media is not supported by this client. - Darlor - 2024-10-31
I execute the command again:
Code:
sudo docker-compose upThe result :
Code:
vortex@AK2PLUS:~$ sudo docker-compose up
Recreating 4623b75e6915_vortex_jellyfin_1 ...
ERROR: for 4623b75e6915_vortex_jellyfin_1 'ContainerConfig'
ERROR: for jellyfin 'ContainerConfig'
Traceback (most recent call last):
File "/usr/bin/docker-compose", line 33, in <module>
sys.exit(load_entry_point('docker-compose==1.29.2', 'console_scripts', 'docker-compose')())
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/cli/main.py", line 81, in main
command_func()
File "/usr/lib/python3/dist-packages/compose/cli/main.py", line 203, in perform_command
handler(command, command_options)
File "/usr/lib/python3/dist-packages/compose/metrics/decorator.py", line 18, in wrapper
result = fn(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/cli/main.py", line 1184, in up
to_attach = up(False)
^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/cli/main.py", line 1164, in up
return self.project.up(
^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/project.py", line 697, in up
results, errors = parallel.parallel_execute(
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/parallel.py", line 108, in parallel_execute
raise error_to_reraise
File "/usr/lib/python3/dist-packages/compose/parallel.py", line 206, in producer
result = func(obj)
^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/project.py", line 679, in do
return service.execute_convergence_plan(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/service.py", line 579, in execute_convergence_plan
return self._execute_convergence_recreate(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/service.py", line 499, in _execute_convergence_recreate
containers, errors = parallel_execute(
^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/parallel.py", line 108, in parallel_execute
raise error_to_reraise
File "/usr/lib/python3/dist-packages/compose/parallel.py", line 206, in producer
result = func(obj)
^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/service.py", line 494, in recreate
return self.recreate_container(
^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/service.py", line 612, in recreate_container
new_container = self.create_container(
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/service.py", line 330, in create_container
container_options = self._get_container_create_options(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/service.py", line 921, in _get_container_create_options
container_options, override_options = self._build_container_volume_options(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/service.py", line 960, in _build_container_volume_options
binds, affinity = merge_volume_bindings(
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/service.py", line 1548, in merge_volume_bindings
old_volumes, old_mounts = get_container_data_volumes(
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/compose/service.py", line 1579, in get_container_data_volumes
container.image_config['ContainerConfig'].get('Volumes') or {}
~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^
KeyError: 'ContainerConfig'
vortex@AK2PLUS:~$RE: Jellyfin / Docker:Playback failed because the media is not supported by this client. - theguymadmax - 2024-10-31
You can try this:
Code:
sudo docker-compose down
mv /home/vortex/jellyfin /home/vortex/jellyfin_backup
sudo docker-compose up -dRE: Jellyfin / Docker:Playback failed because the media is not supported by this client. - Darlor - 2024-10-31
Thanks for the help.
I deleted the container,
Code:
sudo docker rm 4623b75e6915 -vthen recreated it again, with modified docker-compose.yml:
Code:
/media/vortex/Zic1:/mediaAt first start everything works perfectly.
But after restarting the PC, I have the same problem:
access to the Jellyfin interface starts fine, I can browse all the music, but when I start listening I get the following error message:
Code:
"Reading error
Playback failed because the media is not supported by this client."I tried with Firefox (Linux) , Chrome (Windows 11) and Android Jellyfin application
![[Image: error11.png]](https://i65.servimg.com/u/f65/12/28/15/21/error11.png)
RE: Jellyfin / Docker:Playback failed because the media is not supported by this client. - theguymadmax - 2024-10-31
Can you post your new server logs.