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Playback has failed - Printable Version

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+--- Thread: Playback has failed (/t-playback-has-failed)



Playback has failed - greekdroid - 2024-11-03

Hello

After updating Jellyfin to version 10.9.11, it is no longer possible to play audio and video files. It does not matter whether on the Android client or directly on the browser.
I use a Synology DiskStation with version DSM 7.2.2 for the server.
I also use the ffmpeg7 package. I have uninstalled all other versions of ffmpeg.

What can I do to make the playback of files work again!

Thank you very much for your support.


RE: Playback has failed - TheDreadPirate - 2024-11-03

Can you share your jellyfin logs via pastebin?


RE: Playback has failed - greekdroid - 2024-11-03

Here are a few logs, can you do anything with them?

Thanks for your help


RE: Playback has failed - TheDreadPirate - 2024-11-03

Code:
[in#0 @ 0x7fb66b7a4540] Error opening input: Permission denied

System.UnauthorizedAccessException: Access to the path '/volume2/Multi-Media/photo/1 Mallorca - Traumhaus/Show 2/0.jpg' is denied.
---> System.IO.IOException: Permission denied

System.UnauthorizedAccessException: Access to the path '/volume2/Multi-Media/music/Avicii/2010_ Seek Bromance/cover.jpg' is denied.
---> System.IO.IOException: Permission denied

And so on. Jellyfin does not have permissions to your media.


RE: Playback has failed - greekdroid - 2024-11-04

Great many thanks.