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+--- Thread: Transcoding not working (/t-transcoding-not-working)
Transcoding not working - Barnax - 2024-11-04
Hi,
Im having issues with transcoding my media, this started after updating Jellyfin to 10.10.0. Im running everything on TrueNAS Scale.
It doesn't seem to be a hardware issue, im running Nvidia NVENC, the problem persists even after turning off hardware acceleration.
Ill share my logs down below but from what i can gather from the transcode log its a permission issue?
Code:
[hls @ 0x559cc5f89c00] Opening '/cache/transcodes/097e7cb5b9e544bf802d84a504bbefce-1.mp4' for writing
[hls @ 0x559cc5f89c00] Failed to open segment '097e7cb5b9e544bf802d84a504bbefce-1.mp4'
[out#0/hls @ 0x559cc5f618c0] Could not write header (incorrect codec parameters ?): Permission denied
[vf#0:0 @ 0x559cc5ff16c0] Error sending frames to consumers: Permission denied
[vf#0:0 @ 0x559cc5ff16c0] Task finished with error code: -13 (Permission denied)
[vf#0:0 @ 0x559cc5ff16c0] Terminating thread with return code -13 (Permission denied)
[out#0/hls @ 0x559cc5f618c0] Nothing was written into output file, because at least one of its streams received no packets.
frame= 0 fps=0.0 q=0.0 Lsize= 0KiB time=N/A bitrate=N/A speed=N/A
Conversion failed!I don't understand why that would stop working after the update, JellyFin has no problems with other permissions, it can play other media normally it just cant transcode.
log_20241104.log
FFmpeg.Transcode-2024-11-04_17-50-36_c2b7538931964f123971a49902b89908_d04326ff.log
Would appreciate any help on the matter, thanks in advance!
RE: Transcoding not working - TheDreadPirate - 2024-11-04
What GPU do you have? And can you share your docker config? Are you able to run this command?
Code:
docker exec -it jellyfin nvidia-smiRE: Transcoding not working - Barnax - 2024-11-04
So bear with me here, im a total noob at this, but here's my GPU info,
adm
in@Truenas[~]$ nvidia-smi
Mon Nov 4 20:57:57 2024
+---------------------------------------------------------------------------------------+
| NVIDIA-SMI 545.23.08 Driver Version: 545.23.08 CUDA Version: 12.3 |
|-----------------------------------------+----------------------+----------------------+
| GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. |
| | | MIG M. |
|=========================================+======================+======================|
| 0 Quadro P600 Off | 00000000:03:0D.0 Off | N/A |
| 34% 32C P8 N/A / N/A | 0MiB / 2048MiB | 0% Default |
| | | N/A |
+-----------------------------------------+----------------------+----------------------+
+---------------------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=======================================================================================|
| No running processes found |
+---------------------------------------------------------------------------------------+
And when it comes to the docker info, im running everything using truenas apps, i don't know how it differs from running it normally in docker.
RE: Transcoding not working - TheDreadPirate - 2024-11-04
You may need to re-do some of the setup steps outlined in our guide.
https://jellyfin.org/docs/general/administration/hardware-acceleration/nvidia/#official-docker