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Upgrade to 10.10.1 - seems like all users are gone?! - Printable Version

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+--- Thread: Upgrade to 10.10.1 - seems like all users are gone?! (/t-upgrade-to-10-10-1-seems-like-all-users-are-gone)



Upgrade to 10.10.1 - seems like all users are gone?! - TheYang - 2024-11-09

Hey there, not sure how to act right now, I cannot log in to my jellyfin server, running through docker. 

in /etc/jellyfin/system.xml the flag IsStartupWizardComplete was already set to false without my intervention, but no startup wizard shows up (also not in incognito windows) 
i've tried setting it to true, and I cannot log in with old users or get a wizard either. 
resetting it to false didn't do anything either. 

I've also found these instructions: https://jellyfin.org/docs/general/administration/troubleshooting/#unlock-locked-user-account 
where I ran: 
sudo sqlite3 /var/lib/jellyfin/data/jellyfin.db
SELECT Permissions.Value,Permissions.Kind,Users.Username  FROM Permissions INNER JOIN Users ON Permissions.UserID = Users.Id;

which retuns nothing at all


same with "SELECT * FROM Users;" returning nothing


If there are new filters for users with insufficient passwords - I probably ran into those.


pastebin since the update: 
https://pastebin.com/v1R69Kb0


Any ideas on how to proceed?


RE: Upgrade to 10.10.1 - seems like all users are gone?! - TheDreadPirate - 2024-11-09

This doesn't look like a docker install. Also, how did you start Jellyfin? It LOOKS like you started it by literally typing "jellyfin", since the data directory is in your home instead of /var/lib/jellyfin. You should be controlling jellyfin with systemctl

What is the output of "sudo systemctl status jellyfin"?


RE: Upgrade to 10.10.1 - seems like all users are gone?! - TheYang - 2024-11-09

Hey, it's not started with systemctl, it's an (old) self-made docker container which probably uses most bad-practices out there, but it did work!

it's started with an entrypoint that just starts jellyfin on boot
jellyfin --webdir /usr/share/jellyfin/web/ --ffmpeg /usr/share/jellyfin-ffmpeg/ffmpeg

but to answer your question:
sudo systemctl status jellyfin
sudo: systemctl: command not found


I've not migrated because I didn't want to lose the userdata and didn't want to re-make the database either (and didn't succeed in trying to transfer it). Oh and space constraints for the database were there as well (because I want that on an SSD, so I couldn't have two databases built and then migrate from one container to the other)


RE: Upgrade to 10.10.1 - seems like all users are gone?! - TheDreadPirate - 2024-11-09

When you say "container", do you mean LXC? Or Docker? This doesn't look like a Docker container.

Code:
[09:45:33] [INF] [1] Main: Operating system: Debian GNU/Linux 11 (bullseye)

This tells me this is a LXC. Because the Linuxserver Docker container uses Ubuntu 24.04 and the official Docker container uses Debian 12.

How did you install Jellyfin? I can't make heads or tails of how you have it setup.


RE: Upgrade to 10.10.1 - seems like all users are gone?! - TheYang - 2024-11-09

Hey there, so it's in docker, but in a container that I built myself quite a while ago (when I was even dumber than i still am).
I actually think I did the migration from Debian 10 to 11 at some point.

Anyway, it was one of the first things I experimented on with docker, but I got jellyfin running well, so I never changed much.

It may be easier to consider it a native install on debian 11, as I certainly do not use any "default container" either official from jellyfin or linuxserver.
I also did the update with an sudo apt-get update && sudo apt-get dist-upgrade within the container.


RE: Upgrade to 10.10.1 - seems like all users are gone?! - TheDreadPirate - 2024-11-09

I honestly have no idea how to proceed with this franken-Jellyfin. Too many factors that I'm not aware of. Too many hacks.