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Windows 11 Server reports no files found on network locations = Fatal Playback Error - Printable Version

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+---- Thread: Windows 11 Server reports no files found on network locations = Fatal Playback Error (/t-windows-11-server-reports-no-files-found-on-network-locations-fatal-playback-error)



Windows 11 Server reports no files found on network locations = Fatal Playback Error - wtftad - 2024-11-24

Setup a jellyfin server on a windows 11 machine last month. While I would consider myself tech savvy (at one point) I am at a loss here.

Device Specs:

Processor 12th Gen Intel® Core™ i7-12700K  3.60 GHz
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor
Intel Arc A750 gpu

1gb network in home
several synology drives acting as media storage

Jellyfin Details:
Server 10.10.3  (windows 11)
Web 10.9.11
Build 10.9.11

Current issue:
When I load into Jellyfin from a remote device or directly on the server machine all of my media thumbnails (except for content stored on 1 network drive) are blurred out.

Trying to play ANY media file results in a Fatal Playback Error message.

Log mention that the files that jellyfin is looking for do not exist. When copying the file location from the Jellyfin logs into windows explorer I can connect directly to the file, it is present, and it will play in VLC (or another media player).

Events leading up to this issue:
1) Two days ago I installed a plugin for Open Subtitles support
Played videos from my server with no issues at all with or without subtitles showing.

2) This morning the pc ran a windows update
3) Trying to connect to the server and play a video on any device results in the error posted above.

Current log:
https://pastebin.com/QMnHMzdw

Thanks for any help you can offer!


RE: Windows 11 Server reports no files found on network locations = Fatal Playback Error - TheDreadPirate - 2024-11-24

Is Jellyfin running as a simple install or as a service install?


RE: Windows 11 Server reports no files found on network locations = Fatal Playback Error - wtftad - 2024-11-24

I ran the windows installer to install the server and I have "auto start" checked in the context menu for the jellfyfin tray icon.

Thank you for the help!!