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+---- Thread: Can't get JF to find my movies (/t-can-t-get-jf-to-find-my-movies)
Can't get JF to find my movies - Lost Newb - 2024-11-27
Sorry, but I can't get Jellyfin to find the movies and add them to my server. First of all, I am completely brand new to Ubuntu (I'm not even that great at Mac or Windows to be honest). I just installed Ubuntu 20.04 and then Jellyfin on my old Compaq Presario laptop. EVERYTHING has been a struggle due to my ignorance and I feel like I've been beating my head against a wall.
My media are movies ripped with MakeMKV and converted to mp4 files with Handbrake. As a test, I put a movie on a thumb drive but can't get JF to "find" it. At first I thought it was a permissions issue, then a "path" issue, then a naming issue but now I'm not sure.
-My thumbdrive's name is "movies"
-I read that I shouldn't put the movies directly into a main folder, so I created a main folder named "movies"
- within my main "movies" folder, I put a file named "Sherlock Holmes (2009) [tt0988045].mp4". So I think my name is good.
As far as my "path" that I enter into the "folders" bar in JF, that's been problem at times. I was getting "path not found" errors. What I am doing is going through the "files" app in Ubuntu, navigating to my movie's mp4 file, hit "ctrl + L" and the path appears in the bar at the top of the page. I put and paste that into the "folders" bar in JF . That path looks like this "/mnt/usb-General_UDisk_2409181453306224934310-0:0-part1/movies." Libraries accepts this path but when I "scan all libraries", the progress bar flashes for a split second, but it appears my file is not found.
As far as permissions, when I click on my USB drive named "movies" in Ubuntu and look at properties, the drive owner is listed as "root" and access is listed as "create and delete." Not sure if that's a problem or not.
Hopefully it's something obvious. If you have any recommendation or thoughts, please be explicit and assume that I know very little because that's the case. Thank you very much.
RE: Can't get JF to find my movies - TheDreadPirate - 2024-11-27
Additional permission restrictions are usually applied to USB drives that are almost certainly preventing Jellyfin from accessing it.
On a command prompt and run these commands. Unrelated, Jellyfin does not use IMDB for any metadata. TMDB is the default provider.
Also, replace "yourUser" with your actual Ubuntu username.
Code:
cd /media
sudo mkdir -p "Movies/Sherlock Holmes (2009) [tmdbid-10528]"
sudo chown -R yourUser:jellyfin MoviesNow copy the movie on your thumb drive to this folder.
Code:
sudo chown -R yourUser:jellyfin Movies
sudo chmod -R g+rx MoviesAdd this folder to Jellyfin and scan.
RE: Can't get JF to find my movies - Lost Newb - 2024-11-28
Thank you very much. So on my thumb drive I created a folder called "jellyfin Movies" and in that folder put my renamed movie (Sherlock Holmes (2009) [tmdbid-10528].mp4).
Under Libraries, the path I used (ctrl+L) to add to "folder" was this "/mnt/usb-General_UDisk_2409181453306224934310-0:0-part1/jellyfin Movies" When I "scan all libraries", I still get a split second progress bar flash but nothing is found.
Believing that somehow I'm not able to get it to read an external drive, but perhaps a file on my computer's SSD drive would be different, I put another .mp4 file into the native "videos" folder in Ubuntu. African Queen (1952) [tmdbid-488].mp4. I obtained the path /home/<my name>/Videos by pressing "ctrl+L" but when I scan all libraries, I get the dreaded "The path could not be found. Please ensure the path is valid and try again." Under permissions, I am the "owner" and "group" of this file and have read and write access of this file.
At least in the second try, it seems permission is not the problem. Any other thoughts? Does it seem like my "paths" are correct? Thanks.
RE: Can't get JF to find my movies - TheDreadPirate - 2024-11-28
What filesystem is the thumb drive using?
Find the drive info for your thumb drive with this command.
Code:
sudo fdisk -lCode:
Disk /dev/sdd: 28.65 GiB, 30765219840 bytes, 60088320 sectors
Disk model: SanDisk 3.2Gen1
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: 09F78CC0-A58C-4FC0-B85F-3103574B7BD3
Device Start End Sectors Size Type
/dev/sdd1 2048 60086271 60084224 28.7G Microsoft basic dataRE: Can't get JF to find my movies - Lost Newb - 2024-11-28
You absolutely nailed it! I was frustrated last night because I couldn't change ownership or permissions on the thumb drive, but obviously had ownership of the laptop's SSD. The thumb drive was either NTFS or exfat, I think. I tried reformatting through Ubuntu (ext4?) and couldn't even get the drive to show up on my computer. So I formatted the thumbdrive as FAT32 on my chromebook, reloaded by movie mp4 file and it immediately showed up.
I am ripping my movies on my windows desktop and will ultimately store them on a 5 gig Seagate USB drive. If FAT32 ok for that? I've heard FAT32 is not good for large files, but these movies are typically not very big as mp4 files.
Thanks so much for your help.
Edit....I've got several movies loaded now and it looks great. I'm very happy.