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+--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting)
+--- Thread: Password Reset Issues (/t-password-reset-issues)
Password Reset Issues - quickshepherd - 2024-11-27
Hello.
I recently had a SSD crash, meaning I had to completely start my server from scratch.
All was okay until just today I was prompted for my login on my host. After trying to log in a few times it kept saying my details were incorrect (they are correct) and whenever I try to reset my password it keeps saying "please try again with your home network"
I am not running behind a proxy, no VPNs, no weird firewall stuff happening.
No clue what's going on, appreciate any help.
Thx!
RE: Password Reset Issues - TheDreadPirate - 2024-11-27
ctrl+f5 or clear your browser cache. You are likely seeing a cached page.
RE: Password Reset Issues - quickshepherd - 2024-11-28
(2024-11-27, 11:40 PM)TheDreadPirate Wrote: ctrl+f5 or clear your browser cache. You are likely seeing a cached page.
Hey, thanx for the reply although this didn't solve the issue.
Anything else I should try before just starting over again again...
RE: Password Reset Issues - TheDreadPirate - 2024-11-28
What OS? If you want to start over we can ensure that it is a fresh setup.
RE: Password Reset Issues - quickshepherd - 2024-11-29
Windows 11!
RE: Password Reset Issues - TheDreadPirate - 2024-11-29
Check in C:\ProgramData\Jellyfin or C:\Users\yourUser\appdata\local\jellyfin. Look for existing data.